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Outside B2B sales role focused on generating leads, penetrating assigned territories, presenting Hotwire commercial solutions, selling bundled services, and exceeding sales targets. Responsibilities include cold calling, canvassing, referrals, events, partner development, customer meetings, territory cultivation, reporting, and consultative negotiation. The position requires independent judgment, strong communication, organization, and presentation skills.

Develops telecommunications business opportunities by prospecting property managers, HOAs, owners, and developers. Identifies and qualifies properties, secures access agreements, prepares business cases, conducts market analysis, builds partnerships, and manages sales forecasts in Salesforce. Maintains customer relationships, supports retention, coordinates tenant events, and collaborates with sales, engineering, marketing, operations, and service delivery teams.

Manages relationships with property boards, HOA offices, owners, and management teams for assigned accounts. Conducts account reviews, monitors service delivery and receivables, handles escalations, supports renewals, identifies upsell opportunities, delivers product presentations and training, and coordinates with internal teams to ensure customer satisfaction. Also supports events, tradeshows, marketing materials, web inquiries, and online content.

Develops community and property management relationships to support business development, generate sales leads, strengthen brand awareness, coordinate product demonstrations, identify promotional opportunities, attend industry events, and maintain Salesforce lead and contact records. The role requires strong networking, selling, communication, relationship-building, regional travel, and knowledge of residential and commercial products.

Coordinates telecommunications property launches from construction or installation through activation and operational handoff. Manages communication with boards, developers, property stakeholders, residents, VIPs, and internal teams; coordinates equipment, personnel, facilities, billing information, signup events, meetings, marketing materials, contract deliverables, testing, and escalated issues. Requires extensive onsite presence, independent judgment, customer communication, and travel up to 80% in developing markets.

Lead a team of Community Onboarding Managers to deliver new residential construction projects on time. Build stakeholder relationships, manage launch processes, track milestones in Site Tracker/Salesforce, provide executive reporting, ensure white-glove customer experiences, coordinate cross-functional pre-launch activities, and escalate risks. Requires flexible schedule and up to 60% travel.

The RF Engineer is responsible for overseeing RF distribution, ensuring signal quality, managing RF systems, troubleshooting issues, and implementing solutions to optimize performance.

Serve as Product Owner and senior business analyst for Salesforce (Sales, Service, Communications/Vlocity, CPQ). Own roadmap, backlog, and releases; write user stories, acceptance criteria, and integration specs; lead workshops, journey mapping, UAT/SIT, and platform governance; drive integrations with billing, dispatch/field service, and workforce management to improve CX metrics and automation.

Lead headend construction, operation, maintenance and support. Install and maintain power, structured wiring, cooling, IPTV and RF/satellite equipment; monitor A/V quality; analyze monitoring data; create preventive maintenance schedules; coordinate with NOC and engineering teams; perform wiring, labeling, configuration and diagnostics.

Design, build, and maintain headend infrastructure and structured wiring; monitor IPTV/audio-video quality; manage UPS/power/HVAC preventive maintenance; install, wire, label, and configure headend equipment; analyze monitoring data and coordinate with NOC and engineering teams to resolve issues and perform scheduled maintenance.