Manager of Community Association Relations

Posted Yesterday
Be an Early Applicant
2 Locations
Hybrid
Senior level
Information Technology
The Role
Develops community and property management relationships to support business development, generate sales leads, strengthen brand awareness, coordinate product demonstrations, identify promotional opportunities, attend industry events, and maintain Salesforce lead and contact records. The role requires strong networking, selling, communication, relationship-building, regional travel, and knowledge of residential and commercial products.
Summary Generated by Built In

The Manager of Community Association Relations supports the regional Business Development team to establish Hotwire as a trusted business partner and create new or incremental sales opportunities from current clients, Property Management Companies, Homeowner Associations and Board of Directors. The Manager of Community Association Relations will develop relationships in the industry and the community to strengthen Hotwire’s reputation and general brand awareness within the region.

Duties/Responsibilities:
  • Develop and maintain professional relationships within the region to identify new business development opportunities.
  • Support the Business Development team by connecting with industry professionals and leveraging those relationships to support the sales process.
  • Promote brand awareness and product knowledge within the region by scheduling and working with the appropriate internal departments to organize facility tours and product demonstrations.
  • Identify promotional/advertisement opportunities within the region and work with the Marketing and Public Relations team to create content.
  • Collaborate with regional leadership to ensure Hotwire is consistently engaged within specific organizations and represented properly within the market.
  • Engage and participate with target organizations to be part of committees and executive level seats.
  • Research organizations and individuals to find new opportunities to network and develop relationships.
  • Attend events including, tradeshows/expos, Chamber of Commerce, Trade Association as needed to support the Business Development team and the regional sales goals.
  • Utilize all networking opportunities to build brand awareness and generate leads for the Business Development Team.
  • Update and maintain the Salesforce database with correct contact information and sales leads.
  • Maintain an in-depth knowledge of residential/commercial products.
  • Other duties as assigned by Supervisor.
Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Bachelor’s Degree in Business or Marketing and certification in CMCA, AMS, PCAM, or CFCAM.
  • Demonstrated success with essential functions and a minimum of 5 years’ experience within the Community Management/Property Management industry.
  • Exceptional selling and relationship building skills. Networking superstar.
  • A proven record of strong client relationships. Customer service skills.
  • Must be highly effective in two-way communication to include written, verbal and telephone skills.
  • Natural team player with unquestioned integrity and business ethics.
  • Self-starter who leads by example and personal involvement.
  • Opportunistic competitor who is eager to achieve and be an impact player.
  • Able to multi-task and work effectively in a dynamic, fast-paced environment.
  • Must be able to legally drive and provide own transportation to various locations in organizational service area, including weekends and evenings.

BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

  • Comprehensive Healthcare/Dental/Vision Plans
  • 401K Retirement Plan with Company Match
  • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
  • Paid Volunteer Time
  • Paid Parental Leave
  • Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
  • Employee Referral Bonuses
  • Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#LI-CF1

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Bachelor's degree in Business or Marketing
  • Certification in CMCA, AMS, PCAM, or CFCAM
  • At least 5 years of experience in the community management or property management industry
  • Demonstrated selling and relationship-building skills
  • Proven record of strong client relationships and customer service skills
  • Effective written, verbal, and telephone communication skills
  • Ability to work effectively in a dynamic, fast-paced environment and multitask
  • Ability to legally drive and provide personal transportation to locations within the service area, including evenings and weekends

Hotwire Communications Ltd Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hotwire Communications Ltd and has not been reviewed or approved by Hotwire Communications Ltd.

  • Leave & Time Off Breadth Paid vacation/PTO, sick time, holidays (often including a birthday day) and floating days are offered, with paid volunteer time also available. PTO amounts can increase with tenure, though practices may vary by team.
  • Parental & Family Support Paid parental leave is included, with family-supportive options such as family medical leave and, in some materials, adoption assistance. These provisions are highlighted as part of the standard package.
  • Retirement Support A 401(k) with company match is part of the package, with references to a safe‑harbor structure in some descriptions. The match is characterized as decent.

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The Company
HQ: Fort Lauderdale, FL
869 Employees
Year Founded: 2000

What We Do

Hotwire Communications is one of the nation’s leading providers of fiber optic telecommunications services specializing in delivering its advanced suite of services to unique market segments. Through its Fision® Home, Fision® Work, Fision® Stay, Fision® U, Fision® Encore and Fision® Govt market verticals Hotwire Communications provides advanced, customized, fiber optic telecommunications services to residential, commercial, hospitality and campus environments. The Hotwire Communications team has been providing telecommunications services since 2000, and Hotwire has been providing fiber based telecommunications services since 2005. Fision Home - We bring a 1 Gbps dedicated connection to each door, over 600 channels of cable TV, premium channels, Video On Demand, and HD content. Fision Work – Full range of commercial products for businesses of all sizes. Metro Ethernet, data collocation, business control and commercial phone products including hosted PBX Fision Stay – Full service provider for hotels offering guests the same entertainment features they enjoy at home as well as premium hospitality features allowing guests to experience the next generation of hotel technology. For the hotel staff we have admin & management tools to make managing the guest experience seamless. Fision U – Fiber optic delivery to every community to offer Gigabit speed capabilities, both wired and wireless models, and digital and HD channels with no box needed in affordable, bundled solutions.

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