Top Tech Jobs & Startup Jobs

Own recurring revenue reporting, pipeline analysis, dashboards, quote and pricing support, CRM and transaction-data reconciliation, payments economics reporting, portfolio health analysis, compensation administration, and accounts receivable reporting. The role partners closely with Sales, Account Management, Finance, Marketing, and executive leadership while maintaining SQL queries, Salesforce CPQ workflows, business intelligence dashboards, and revenue operations processes.

Leads the quality engineering team, establishing QA strategies, standards, processes, and testing practices for Mad Mobile’s software platform. Oversees test plans, automated testing, QA metrics, defect tracking, and software quality initiatives. Applies AI technologies such as predictive analytics and anomaly detection to improve testing efficiency and accuracy. Partners with development, product, and customer support teams while mentoring QA staff and ensuring compliance with industry best practices.

Owns core accounting operations, including month-end and year-end close, general ledger maintenance, account reconciliations, sales and use tax compliance, cash application, fixed assets, intercompany transactions, financial reporting, and audit support. Leads accounting projects, process improvements, and system implementations while ensuring U.S. GAAP compliance and accurate multi-entity transaction processing.

Develop and execute go-to-market campaigns, conduct market research, create written, visual, and video content, optimize marketing materials for SEO and social platforms, analyze campaign performance, and present recommendations to leadership. The role supports inbound and outbound marketing activities, product launches, events, advertising, branding, and content development.

Provides Level 1 customer support for CAKE product users through phone, email, SMS, and chat. Responsibilities include documenting and resolving inquiries, troubleshooting product issues, guiding customers, defining support procedures, and maintaining customer satisfaction. The role requires strong communication, problem-solving, conflict-resolution, documentation, and collaboration skills. Preferred experience includes customer service, restaurant or hospitality operations, POS systems, and networking or technical troubleshooting.