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Resolves employee benefits claims, enrollment, reinstatement, and plan-related questions for client HR departments and employees. Coordinates with insurance carriers, vendors, and account teams; handles customer service calls and inquiries; tests enrollment sites; documents procedures; maintains inquiry records; identifies service trends; and supports timely, accurate issue resolution.

Manage a surety and commercial insurance book of business, including client information gathering, applications, renewal marketing, policy administration, risk identification, program design, and implementation. Communicate proactively with clients, resolve issues, support new business referrals, and contribute to a collaborative sales environment. The role requires strong organization, communication, decision-making, client service, and multitasking skills.

Provides in-office administrative and clerical support, including processing checks and mail, managing faxes, email, supplies, postage, printers, deliveries, phone calls, visitors, conference rooms, meetings, and office events. Supports data-processing projects and follows company procedures. Requires strong organization, communication, prioritization, accuracy, Microsoft Office skills, and basic computer hardware knowledge.

The Personal Lines Account Manager will manage accounts, correspond with clients, negotiate coverage, and market new business while ensuring compliance with established procedures.

Supports commercial insurance account servicing by responding to client inquiries, preparing certificates, binders, and endorsements, processing policy changes and renewals, gathering underwriting materials, maintaining compliant client files, assisting with submissions and carrier follow-up, tracking renewal deadlines, reviewing policy accuracy, and supporting quality control.

Support account managers in servicing employee benefits clients by handling enrollment and implementation paperwork, tracking service issues and compliance tasks, preparing renewal materials and spreadsheets, communicating with clients and carriers, maintaining organized documentation, and improving internal processes to ensure timely, accurate client support.

The Commercial Lines Account Manager handles client inquiries and manages a dedicated book of business, processing policies and maintaining relationships.

Manages personal lines insurance accounts by supporting customer retention, discussing product offerings, maintaining agency management system records, providing customer service, developing insurance product knowledge, and identifying account-rounding opportunities. Requires a Texas Property and Casualty insurance license, strong organization, attention to detail, multitasking ability, and prior insurance sales or customer service experience.

Manage personal lines insurance accounts by supporting customer retention, discussing product offerings, providing customer service, maintaining agency management records, developing insurance product knowledge, and identifying opportunities to expand existing accounts. The role requires a Texas Property and Casualty license, strong organization, attention to detail, independent work, and proficiency with Windows-based applications. This is an in-office position in Hubbard, Texas.

The Associate Account Manager assists with the servicing of commercial accounts, responds to client inquiries, manages documentation, and maintains accurate client files.