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The Supervisor, Document Retrieval manages the Document Retrieval I team, overseeing the request and retrieval of medical billing documents. Responsibilities include team management, training, monitoring performance and quality of work, conducting audits, maintaining inventory assignments, and participating in process improvement initiatives. The role requires interactions with leadership and collaboration with other business leaders to resolve issues and establish workflow efficiencies.

The Experience Design Manager will drive customer-centric initiatives for Zelis Payments, managing multiple projects by utilizing customer and business data to optimize payer journeys. Responsibilities include translating insights into requirements, tracking project plans, and collaborating with stakeholders on rollout strategies.

The Senior Manager, Provider Network is responsible for maximizing the growth and retention of the provider network, refining provider economics, and managing the operating model across stakeholders in the business. They will lead high-profile initiatives, analyze price changes, create playbooks, and enhance the provider value proposition. This role involves up-leveling key analytics and results to senior leadership.

The Social Media Manager will lead the strategy and operations for Zelis’ social media presence, focusing on increasing brand awareness and engagement. Responsibilities include managing the editorial calendar, analyzing engagement data, creating content for various platforms, training associates, and optimizing the online presence of leadership. The role requires a creative approach to storytelling and a strong ability to measure and report on social media performance.

The Data Scientist will analyze and transform complex datasets, develop machine learning algorithms, design statistical models, and communicate insights through data visualizations. Responsibilities include working with cloud analytic platforms and integrating solutions into business processes while collaborating with stakeholders.

The Client Support Specialist serves as the primary point of contact for multiple Zelis Clients post Go-Live for processing of Claims Communications, Payments, and/or ID cards. Responsible for assisting clients with the successful processing of Zelis services, managing the account, and making decisions for best results.

The Senior Pricing Analyst will develop and validate pricing strategies and processes to enhance pricing effectiveness. Responsibilities include analyzing deals, monitoring pricing guidelines, setting price frameworks, measuring pricing impact, and presenting analysis to management. The role requires collaboration with various teams to drive profitable growth and maintain margin objectives.