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The Client Performance Manager is responsible for managing SmartShopper performance with employer clients and health plans, driving ROI and claims savings, and ensuring client satisfaction. This role involves strategic planning, data analysis, and relationship management to enhance program engagement and performance.
The Client Support Specialist manages client accounts post Go-Live, ensuring successful processing of claims and payments. Responsibilities include maintaining customer relationships, identifying problems, delivering technical solutions, and adhering to compliance policies. They provide high-level customer service and assist in continuous improvement processes within the organization.
The Senior SQL Database Administrator will implement business continuity processes, focusing on performance tuning, and ensuring the availability and security of Microsoft SQL Server databases. Responsibilities include technical troubleshooting, disaster recovery planning, and collaborating with stakeholders to enhance database design and performance.
The Implementation Specialist supports the Implementation Team in delivering solutions for healthcare payer clients, focusing on system configuration, data management, and project oversight to ensure successful implementation of services such as EOBs and ID cards. The role involves client interaction and problem-solving to enhance customer satisfaction and successful transitions to live production status with Zelis.
The Implementation Support Specialist assists the Implementation Team in collaborating with healthcare payer clients to analyze data and configure the Zelis system for efficient document processing. Responsibilities include facilitating client communications, designing documents, conducting accuracy checks, and maintaining security protocols, all while prioritizing tasks based on project timelines.
The Compliance Analyst will advance the compliance risk management program within the payments division of a tech company. Responsibilities include project support, collaborating with stakeholders, driving operational excellence, and creating communications and presentations for various audiences.
The Workday Financials Report Analyst will create and optimize reports and dashboards within Workday, supporting departments with data for decision-making. Responsibilities include collaborating with business leaders, testing report accuracy, improving reporting processes, and promoting Workday's reporting capabilities.
The Strategic Client Executive manages client relationships to drive revenue growth and retention. Key responsibilities include overseeing operations, conducting business reviews, maximizing client value, and negotiating contracts. They will also identify and mitigate risks while optimizing product offerings according to client needs. Building long-term relationships and ensuring client satisfaction are essential for success in this role.
The Principal Network Engineer will design, implement, and manage robust network infrastructures for various environments, ensuring optimal performance and security. Responsibilities include configuring firewalls, routing solutions, and cloud architecture, leading troubleshooting efforts, mentoring junior engineers, and optimizing network performance. This role thrives on collaboration and adapting to new technologies in network management.
The Sales Operations Analyst supports the Provider Network's growth and retention by optimizing sales processes, generating Salesforce reports, and enhancing operational efficiency within the sales team. Responsibilities include reporting, analysis of revenue gaps, managing account suspensions, and collaborating on various projects.
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