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The Client Services Representative supports Financial Professionals by managing client paperwork, transactions, and relationships while ensuring high customer service levels.

Supervise an Advisory Billing & Reporting team to meet SLAs, quality standards, and performance metrics. Drive process improvements, manage escalations, hire and train staff, liaise with vendors and internal partners, enforce compliance and policies, update supervisor procedures, and present metrics to governance. Provide coaching, daily leadership, and support to ensure high-quality advisor-facing service.

The Financial Institutions Management Consultant will manage strategic business planning and relationships with financial institutions, offering business consulting and wealth management expertise to drive growth and enhance client experience.

Review and approve retail advertising and communication for compliance with federal/state insurance and securities laws (FINRA/SEC), manage regulatory correspondence, coordinate subject-matter reviewers, track records, maintain compliance materials, and respond to regulator, customer, and producer inquiries.

Maintain, upgrade, and manage SaaS and internal IT systems; administer user access and data governance; troubleshoot issues and coordinate with vendors; test and validate changes; train users; assist solution architect/project manager to meet deadlines and budgets; stay current with technology.

Maintain, upgrade, and manage SaaS and internal IT systems; administer user access and permissions; troubleshoot outages with third-party vendors; validate and test changes; implement data governance and compliance; train users; collaborate with IT teams, Solution Architect and Project Manager to meet deadlines and budgets.

Prepare and review federal and state individual, partnership, corporate, and trust tax returns; ensure compliance with tax laws; provide tax planning and savings strategies; oversee and train junior tax associates; revise processes to standardize client experience; monitor KPIs; communicate with clients and collaborate with wealth teams to identify opportunities.

Support and maintain Oracle Fusion Cloud HCM production environment: triage and resolve incidents, perform root cause analysis, manage enhancements, support HCM modules, develop reports (OTBI/BI Publisher), coordinate testing and deployments, and document processes while liaising with HR, IT, vendors, and Oracle Support.

Analyze and review customer identification, OFAC and exception reports, and account activity to ensure compliance with AML, BSA, and CIP requirements. Perform customer due diligence, document findings, investigate discrepancies, support supervisors and operations, and communicate with advisers and regulators as needed.

The Trading Specialist will assist with administrative tasks, support the Trading Desk, address inquiries, ensure compliance, and resolve trading issues.