As a Principal Customer Success Manager, you will manage complex Enterprise client relationships, drive user adoption, advocate for customer needs, and develop successful strategies while ensuring high engagement and satisfaction levels throughout the customer lifecycle.

The Technical Account Manager ensures customer success through proactive engagement, technical expertise, and managing escalations for enterprise customers. Responsibilities include conducting health checks, providing technical guidance, and advocating for customer needs.

The Technical Account Manager is responsible for ensuring customer satisfaction and success through proactive engagement, technical expertise, and effective escalation management.