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Provides technical leadership across teams by setting direction for complex systems, leading architecture and design, resolving ambiguous high-impact problems, and improving scalability, reliability, security, observability, developer experience, and engineering effectiveness. The role partners with product and engineering leaders, contributes hands-on to critical projects, mentors engineers, and influences outcomes without direct management authority.

Design, build, test, operate, and improve reliable backend services and APIs. Lead projects from definition through deployment, make scalability and reliability tradeoffs, improve observability, investigate production issues, and collaborate with cross-functional teams to deliver customer-focused solutions.

Design, build, test, and operate scalable backend services and APIs. Lead complex projects, make architecture and reliability tradeoffs, improve observability and incident response, collaborate cross-functionally, influence technical direction, mentor engineers, and drive durable improvements to production systems and developer experiences.

Serve as a trusted technical advisor for enterprise prospects and customers throughout the pre-sales lifecycle. Lead discovery, architecture design, proof-of-concept implementations, demonstrations, workshops, proposals, and RFP responses. Partner with sales and customer success, translate requirements into scalable solutions, influence product direction, support enterprise technical environments, lead cross-regional initiatives, mentor junior engineers, and represent LaunchDarkly at customer engagements and industry events.

Leads LaunchDarkly’s Cloud Engineering team, overseeing people management, AWS infrastructure, networking, Kubernetes, Terraform, GitOps, CockroachDB, incident response, reliability, disaster recovery, and compliance infrastructure. Owns operational health and a multi-quarter infrastructure insourcing program while guiding technical priorities, automation, migrations, AI-assisted engineering practices, cross-team collaboration, hiring, and team development.

Drives net-new enterprise customer acquisition within a defined territory. Responsibilities include territory planning, pipeline generation, complex enterprise sales, C-suite engagement, tailored solution development, contract negotiation, quota attainment, and cross-functional collaboration. The role requires independently managing complex sales cycles, using data and CRM tools, building business cases, and closing high-value deals with technical buyers such as CIOs and CTOs.

Leads corporate marketing and external communications, shaping company narrative, market positioning, thought leadership, public relations, analyst relations, social media, and executive visibility. Manages a three-person communications team, partners with executives and Product Marketing, identifies engagement opportunities, supports analyst relationships, and tracks influence metrics. The role requires extensive B2B software communications leadership experience, strategic storytelling skills, and the ability to translate technical concepts for developer and executive audiences.

Leads growth marketing analytics for a B2B SaaS product-led growth motion. Analyzes user, account, intent, and product signals; develops activation and lead-routing strategies; optimizes conversion pathways; runs growth experiments; and manages analytics, tracking, and data workflows across Marketing, Product, Sales Operations, RevOps, and Data Engineering.

Own and expand large enterprise accounts across an assigned territory. Responsibilities include territory and account planning, outbound pipeline generation, consultative executive selling, SaaS adoption, quota attainment, and land-and-expand growth. The role partners with solutions engineering, customer success, support, marketing, product, and revenue operations teams while communicating LaunchDarkly’s value to Fortune 500 executives. Travel of 25%–50% may be required.

Own and expand large enterprise accounts across a designated territory. Develop account and territory plans, generate outbound pipeline, manage consultative sales cycles, and drive SaaS adoption. Build executive relationships, communicate business value, collaborate with solutions engineering, customer success, support, marketing, and revenue operations, and consistently achieve sales quotas using a land-and-expand strategy.