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Lead strategic messaging and inbound go-to-market for a consumer fintech credit app. Conduct exploratory customer research to shape product roadmaps, validate product-market fit, and run experiments on pricing, packaging, and positioning. Align Product, Growth, Design, Data, and Creative teams, scale and mentor a product marketing team, and build repeatable playbooks to drive activation and monetization.

Design, build, and maintain ML infrastructure and data pipelines; develop, deploy, and monitor underwriting and financial-service models in production; run A/B tests and experiments; collaborate with data scientists, engineers, and product to integrate models; mentor junior engineers and implement continuous improvement for model performance and scalability.

Lead Kikoff's Trust & Assurance function by owning SOC 2 Type II, PCI DSS self-attestation, SOX IT controls, GLBA technical controls, customer/vendor security questionnaires, and third-party risk. Build automation (policy-as-code, compliance-as-code, AI-assisted evidence), operate continuous monitoring and control testing, and manage external auditors and cross-functional stakeholders.

Lead a Tier 3 escalations and QA team, provide hands-on resolution for complex customer cases, manage queue health and SLAs, run QA/audits and SOPs, and partner with Product, Compliance, and Engineering to reduce future escalations and improve processes.

The Business Operations Manager will identify and lead new revenue growth initiatives, drive cross-functional projects, and partner with leadership using data-driven decision-making.

The Senior HR Business Partner will enhance the employee experience through AI-driven HR processes, support Engineering and Data teams, and develop systems for talent management. Responsibilities include managing employee relations, performance cycles, workforce planning, and ensuring compliance as the company prepares for an IPO.

The Senior Financial Analyst owns revenue forecasting, reporting, and variance analysis, collaborating with teams to analyze data and drive financial decisions.

The CX Strategy Manager will develop and manage customer experience strategies, focusing on automation, metrics, tooling, and cross-functional initiatives to improve customer interactions.

Manage full-cycle accounts payable and receivable, vendor and customer relationships, reconcile AP/AR-related balance sheet accounts, support month-end close, maintain P2P controls and documentation, and provide audit and financial reporting support.

As the SOX Manager, you will oversee Kikoff's SOX program, manage internal controls, liaise with consultants, and report to the CFO and Audit Committee.