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The Social Support & Insights Associate will manage Whatnot's brand reputation by responding to customer inquiries on social media, resolving issues, and providing insights from trend analysis. Responsibilities include engaging with customers, enriching their experiences, compiling performance reports, and collaborating with cross-functional teams for effective communication and issue resolution.

The Fraud Agent will investigate potential fraud on the Whatnot platform, conducting transaction-level reviews, identifying fraud trends, and ensuring a positive user experience while adhering to interdepartmental service level agreements.

The Sales Manager will lead and scale a sales team, implement strategic sales plans, coach team members, and work closely with product and marketing teams to drive revenue growth and expand the seller base. Responsibilities include recruiting, onboarding, analyzing sales metrics, and cultivating relationships with key clients.