Social Media Manager

Posted 22 Days Ago
4 Locations
In-Office or Remote
126K-140K Annually
Mid level
eCommerce • Mobile • Retail
Buy, Sell & Go Live
The Role
The Social Media Manager will create and analyze engaging content primarily for TikTok, focusing on trends and performance. Responsibilities include end-to-end content creation, collaboration with teams, and shaping overall social strategy.
Summary Generated by Built In
🚀 Join the Future of Commerce with Whatnot!

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

💻 Role

We’re hiring a Social Media Manager to help us create standout, high-performing content across platforms, with an emphasis on TikTok. This role is deeply hands-on and focused on developing content that drives engagement, reach, and cultural relevance.

You will be responsible for end-to-end content creation, from ideation to execution to performance analysis.

  • You’ll own content creation across social platforms, with a focus on TikTok

  • Concept, shoot, edit, and publish content at a high velocity

  • Identify trends, formats, and hooks that drive performance

  • Rapidly test and iterate on content ideas based on performance data

  • Analyze content performance and double down on what works

  • Collaborate with sellers, creators, and internal teams to produce engaging content

  • Contribute to overall social strategy while staying deeply involved in execution

👋 You

Curious about who thrives at Whatnot? We've found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

As a Social Media Manager you should have 2–5 years of experience managing social media for a brand (preferably startup or high-growth environment) plus:

  • Proven track record of creating content that drives engagement and growth

  • Deep understanding of internet culture, trends, and humor

  • Deeply obsessed with what makes content perform—hooks, pacing, retention, and why people keep watching

  • Highly proficient in short-form video creation (TikTok, Reels, Shorts)

  • Strong editing skills and familiarity with tools like CapCut, Premiere, or similar

  • Comfortable both behind and in front of the camera, with a natural on-screen presence when needed

  • Operates with a high-output mindset, consistently creating and testing multiple pieces of content per week

  • Self-starter who thrives in a scrappy, fast-paced environment

🎁 Benefits
  • Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)

  • Health Insurance options including Medical, Dental, Vision

  • Work From Home Support

    • $1,000 home office setup allowance

    • $150 monthly allowance for cell phone and internet

  • Care benefits

    • $450 monthly allowance on food

    • $500 monthly allowance for wellness

    • $5,000 annual allowance towards Childcare

    • $20,000 lifetime benefit for family planning, such as adoption or fertility expenses

  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally

  • Parental Leave

    • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

💛 EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Skills Required

  • 2-5 years of experience managing social media for a brand
  • Proven track record of creating content that drives engagement and growth
  • Deep understanding of internet culture, trends, and humor
  • Highly proficient in short-form video creation
  • Strong editing skills and familiarity with tools like CapCut, Premiere, or similar

What the Team is Saying

Kaitlyn
Shahana
Logan Bestwick
Charles

Whatnot Compensation & Benefits Highlights

  • Healthcare Strength Healthcare is considered comprehensive with multiple plan options through a major carrier and broad ancillary coverage including dental, vision, life, and disability. Employer cost share is described as very high for employees, supporting strong affordability.
  • Parental & Family Support Paid parental leave with a structured return and additional childcare and family‑planning allowances provide robust support for growing families. These benefits extend beyond standard offerings and are emphasized as core parts of the package.
  • Leave & Time Off Breadth Flexible PTO is paired with company‑wide winter and summer breaks to create predictable recharge windows. This combination offers both autonomy and coordinated downtime across teams.

Whatnot Insights

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The Company
HQ: Culver City, California
1,200 Employees
Year Founded: 2019

What We Do

We bring people together around the things they love and turn their passions into their livelihood.

Why Work With Us

Passion is the centerpiece of our culture. We’ve got passionate buyers, sellers, and employees. We want you to bring your passions to Whatnot.

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Whatnot Offices

Remote Workspace

Employees work remotely.

Our “office optional” policy lets you work where you’re most productive. With options of working from home, in person, or a mix of both. We have office hubs within the US, UK, Ireland, Poland, and Germany today.

Typical time on-site: None
HQWhatnot
Berlin, DEU
Dublin, IE
Kraków, PL
London, GB
New York, NY
San Francisco, CA
Seattle, WA
Learn more

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