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As a Senior People Business Partner at Whatnot, you'll partner with tech leaders to drive people strategy, improve team effectiveness, and shape people programs to support growth and engagement.

Lead international growth strategy and execution across acquisition, activation, engagement, and retention. Own roadmap, experiments, metrics, and scalable playbooks to standardize and scale buyer and seller experiences across non‑US markets, partnering cross‑functionally to deliver global‑ready product features.

Lead the Discovery Platform team, overseeing the development of scalable, high-performance systems for retrieval and ranking to enhance the user experience in Whatnot's live social marketplace.

Manage biweekly US payroll in Workday, validate earnings/deductions/taxes and garnishments, ensure multi-state compliance, support audits and year-end W-2s, troubleshoot Workday-ADP integrations, reconcile variances, produce payroll reports, document processes, and drive payroll process improvements.

As a Data Engineer at Whatnot, you'll design data architectures, implement data workflows, ensure data quality, and support analytics across teams.

The role involves analyzing fraud and risk data, defining KPIs, collaborating on anti-fraud strategies, and creating tools and dashboards for data accessibility at Whatnot.

Lead the Customer Experience team, managing performance, driving improvements, and enhancing user experience through data insights and operational excellence.

The role involves scaling Customer Experience and Operations by leading a team of engineers to design and integrate systems that enhance seller support and reduce operational costs. Success is measured by increased adoption of seller-provided support, reduced refund rates, and high customer satisfaction.

Investigate trust and risk cases, review suspicious behavior and transactions, respond to customer email/chat inquiries, meet SLAs, identify trends, collaborate cross-functionally, and use metrics to improve processes while protecting buyers and sellers.

Design and develop trust and risk systems for Whatnot's marketplace. Monitor user impact, respond to threats in real-time, and iterate defenses using machine learning and behavioral analysis.