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Handle high-volume outbound calls to hotels and vendors to obtain folios and resolve payment issues. Collect updated payment information, create pre-authorization and virtual card forms, coordinate credit card reversals, and maintain accurate records to ensure seamless traveler experiences.

Lead Solutions Consultant for North America to drive technical and commercial strategy on complex enterprise spend-management deals. Define discovery, demo, and solution design playbooks; mentor and scale the Solutions Consulting team; lead ERP and integration architecture discussions; partner with Sales and Product to align solutions with finance, controls, and audit requirements.

Provide multichannel travel support (phone, chat, email), manage complex multi-city bookings, enforce corporate travel policies, deliver VIP concierge service, monitor global events for traveler safety, and resolve time-sensitive disruptions with high accuracy and customer satisfaction.

The Senior Business Travel Consultant manages B2B travel bookings, ensuring high customer satisfaction through proactive solutions and support. Responsibilities include client communication, mentor junior staff, and maintaining service levels in a fast-paced environment.

As a Senior Business Travel Consultant, you will manage travel bookings, provide customer support, ensure client satisfaction, and mentor junior team members, all while utilizing your GDS expertise.

As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.

Lead Solutions Consultant responsible for strategy and design in spend management. Collaborate with sales, develop playbooks, and mentor team members.

Provide overnight, high-touch multichannel travel support using a proprietary booking platform. Manage complex international itineraries, enforce corporate travel policy, deliver VIP concierge service, monitor global events for traveler safety, and resolve urgent disruptions with empathy and accuracy.