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The Senior Manager of Sales Operations will partner with the VP of Sales Development to shape priorities, drive decision-making, and coordinate global sales operations, focusing on planning, reporting, and performance management.

The Senior Operations Manager will enhance product development operations, implementing AI-first improvements, defining delivery metrics, and guiding teams in Agile practices using Jira.

The Senior Product Designer will lead projects, conduct user research, champion Design Thinking, and collaborate cross-functionally to enhance customer service experiences.

Manage and develop a team focused on continuous improvement in business processes by analyzing and implementing operational enhancements across Zendesk's customer operations.

The Senior Principal Partner Programs Manager leads the design and execution of AI-first partner programs, collaborating with multiple teams to enhance partner ecosystem effectiveness and drive revenue growth.

The Employee Service Sales Specialist at Zendesk drives B2C and B2B growth, supports sales cycles, analyzes ROI, and collaborates with product development, focusing on achieving sales quotas and enhancing employee experiences.

The role involves building and improving backend systems for real-time voice AI conversations, developing integrations, and enhancing platform performance and reliability.

As a Senior Backend Engineer, you will design and maintain data connectors, build resilient data pipelines, and collaborate on analytics infrastructure for AI products at Zendesk.

Manage the global travel and expense program, optimize processes, ensure compliance, handle vendor relationships, and lead strategic initiatives.

Responsible for leading Zendesk's global certification programs, managing LMS infrastructure, and optimizing certification lifecycle operations to enhance learner experiences and drive measurable improvements.