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The Product Marketing Manager will drive Zendesk's Service narrative and GTM initiatives, supporting various PMM functions and collaborating with cross-functional teams. Responsibilities include market insights, product strategy evangelism, messaging enablement, collaboration with internal partners, and ownership of deliverables and processes. The role requires 4-6+ years of experience in product marketing, superior analytical and problem-solving skills, a customer-first mentality, and a BA/BS or equivalent degree.

The Group Brand Manager at Zendesk is responsible for developing and executing integrated marketing campaign strategies aligned with the company's objectives. This role involves analyzing market trends, managing global marketing campaigns, monitoring brand performance metrics, and fostering a culture of creativity and innovation within the team.

The Senior Solutions Consultant at Zendesk is responsible for all technical, solution, and competitive aspects of the sales cycle. They work to convince executives of the software solution's technical merits and business value. The role involves proactively managing and delivering technical information to customers through various channels.

The Employee Experience Partner will enhance employee experience and drive cultural initiatives across a global workforce by developing HR projects, implementing change management strategies, and integrating diversity, equity, inclusion, and belonging principles. Responsibilities include conducting employee surveys, collaborating with leadership, fostering an inclusive workplace, and establishing performance metrics to measure initiative effectiveness.

As an SMB Account Executive, you will focus on driving revenue growth by acquiring new customers and expanding existing accounts. This involves managing customer relationships, leveraging data insights for prospecting, and collaborating with internal teams to enhance sales strategies. You will also be responsible for forecasting sales and meeting KPIs.

The Senior Workplace Experience Specialist will manage the front desk and ticketing system, ensuring high levels of customer service. Responsibilities include coordinating vendor management, managing office events, maintaining cleanliness, and assisting with safety matters and office relocations. Excellent communication and project management skills are essential.

Join Zendesk as a Commercial Account Executive to drive revenue growth, expand customer base, and build strategic partnerships. Responsibilities include prospecting, relationship management, value selling, and exceeding sales targets. Requires a BA/BS degree, B2B sales experience in SaaS, strong communication and negotiation skills, and familiarity with sales tools like Salesforce. Full-time hybrid position with travel.