Top Tech Jobs & Startup Jobs

The SMB Account Executive will drive revenue growth by acquiring new SMB customers and managing relationships using AI-driven strategies.

Lead go-to-market strategy and execution for multi-product solutions and industries. Develop solution positioning, messaging, marketing collateral, sales enablement, and training programs. Partner with Product, Sales Enablement, and Field Marketing teams to translate complex capabilities into business value. Conduct competitive and buyer research, measure campaign performance, and optimize programs to drive cross-sell, upsell, pipeline, and revenue growth.

Lead end-to-end customer AI adoption and expansion: define multi-year AI roadmaps, align cross-functional teams, drive execution, measure adoption and commercial impact, advise on responsible AI and compliance, and act as primary strategic partner to executives to maximize retention and revenue.

Lead technical presales engagements to assess customer challenges, architect AI-driven CX/ES solutions, design pilots and proofs of value, integrate systems via APIs and cloud platforms, measure AI performance and ROI, and collaborate cross-functionally to drive adoption and influence product roadmap.

Lead and scale an AI Success organization (15–30 people) to drive AI product adoption, improve retention/expansion (GRR/NRR), build forecasting and predictive health models, create cross-functional playbooks and responsible-AI governance, and own executive engagement and portfolio-level commercial outcomes.

Lead renewals forecasting, predictive churn modeling, and impact measurement for CX. Build production-grade SQL models in Snowflake, integrate multi-source systems (Salesforce, Gainsight, Gong), apply LLMs/AI to automate workflows, drive data governance, and translate insights for executive decision-making to improve GRR and NRR.

Lead go-to-market integration for acquisitions and new product motions: design sales motions and operating models, coordinate GTM due diligence, own integration roadmaps and launch readiness, close execution gaps, build repeatable playbooks, and align cross-functional stakeholders to drive field adoption and revenue operations.

The Senior Operations Manager will enhance product development operations, implementing AI-first improvements, defining delivery metrics, and guiding teams in Agile practices using Jira.

Senior Platform Architect leads technical and solution strategy for Zendesk AI customer engagement: selling to enterprise buyers, designing architectures, mapping RFPs, scoping and executing trials, building production-grade AI/LLM integrations, coordinating pre/post-sales teams, and driving customer implementations and optimizations.

The role involves building and improving backend systems for real-time voice AI conversations, developing integrations, and enhancing platform performance and reliability.