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The CCaaS CSM Specialist ensures customers achieve business outcomes using Zendesk's CCaaS capabilities, driving adoption and optimizing contact center operations to enhance customer retention and value realization.

The Principal Product Manager will lead product analytics, outbound strategy, and the internal adoption of Employee Services products, influencing stakeholders and driving outcomes within Zendesk's product line.

The Senior Events Specialist manages content and logistics for tier 2 events, collaborates across global teams, and ensures exceptional speaker experiences.

The Manager, Enterprise Account Executive will lead a sales team focused on B2B sales, drive sales growth strategies, and mentor team members while achieving significant revenue targets.

Lead regional marketing initiatives to drive demand and customer engagement, managing a high-performing team to achieve sales objectives and optimize campaigns through data-driven insights.

Manage Zendesk's community programs, focusing on user engagement, cross-functional collaboration, and community insights to drive retention and growth.

Lead full-stack development of Zendesk's IT Asset Management product, extending workflows and ensuring integrations while mentoring a cross-functional team.

The Principal Product Manager will lead AI analytics and reporting, collaborating with global teams to understand customer needs, drive product vision, and deliver impactful solutions.

The CX Programs Manager ensures effective delivery of customer experience initiatives, collaborating across teams to drive customer adoption and success, while maintaining documentation and reporting progress to stakeholders.

Lead and optimize Workday platform strategy for a 6,000+ employee organization, managing HRIS team and ensuring data integrity and compliance.