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Senior technical contributor responsible for designing, developing, configuring, integrating, deploying, and supporting IBM Maximo Application Suite in a regulated healthcare environment. Develops Maximo customizations, automation scripts, workflows, integrations, APIs, databases, reports, and dashboards. Provides Tier III production support, troubleshooting, performance optimization, CI/CD participation, secure development, technical documentation, architecture collaboration, code reviews, and developer mentoring for a 24x7 enterprise platform.

Remote inside sales representative who handles inbound/outbound calls to qualify customers, promote products, validate insurance benefits, record customer data, resolve concerns, facilitate physician communication, and meet contact and sales targets while adhering to company and compliance policies.

Responds to inbound and outbound customer inquiries to increase revenue. Explains products and services, supports physician communication, resolves concerns, verifies customer data, provides follow-up, and meets tracked contact and sales objectives.

Supports regional and business-unit finance through forecasting, budgeting, variance analysis, financial modeling, reporting, capital planning, and scenario analysis. Partners with senior operations leaders to provide actionable insights, challenge assumptions, improve financial outcomes, and present recommendations. Develops dashboards and reporting tools, leads planning processes and special projects, coordinates analysts, and mentors junior team members in a medical supply and DME environment.

Supports business units through budgeting, forecasting, month-end reporting, variance analysis, and financial performance monitoring. Prepares recurring management reports, maintains FP&A models and reporting tools, analyzes profitability drivers, and partners with operations, accounting, and finance leadership to support decision-making. Performs ad hoc analyses, tracks key performance indicators, and assists with financial presentations and business reviews.

Manages and negotiates commercial contracts, leases, and corporate transaction documents. Advises sales, procurement, operations, and product teams on contract risks and legal solutions. Oversees contract lifecycle processes, maintains templates and playbooks, conducts legal research, mitigates risks, and collaborates with internal legal and compliance teams.

Responds to inbound and outbound customer inquiries, promotes products and services, explains benefits, facilitates physician communication, resolves concerns, verifies customer data, provides follow-up, and contributes to sales objectives through tracked contact and sales results.

Handles inbound and outbound sales calls, assesses customer needs, explains products and services, maintains customer records, resolves concerns, supports physician communication, and achieves sales goals. The role also performs warehouse, purchasing, delivery, returns, order correction, and safety compliance duties as needed.

Lead business development by building relationships with healthcare executives, physicians, and insurers. Drive strategic plans, negotiate to meet goals, train team members, analyze market data, and use MS Office and Salesforce to support sales and marketing activities while ensuring compliance with company policies and safety procedures.

Leads enterprise digital strategy and technology implementation, serving as a bridge between business leaders and key users. Expands digital channels, improves customer and field communications, increases revenue, reduces costs, replaces manual processes, and drives continuous improvement. The role manages digital initiatives, develops executive presentations, collaborates across decentralized and matrixed organizations, and applies project management, business analytics, change management, application development, process modeling, and Agile practices.