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Supervise outbound device protection fulfillment across picking, packing, shipping, and dock operations. Lead coordinators and associates, manage labor planning, monitor service and productivity metrics, improve inventory accuracy, and drive safety, quality, efficiency, and continuous improvement. Collaborate across warehouse and fulfillment teams, lead special projects, and support scalable operational growth while developing a high-performing team.

Drive enterprise growth by identifying and closing new business partnerships across device protection, repair, trade-in, upgrade, warranty, insurance, logistics, and lifecycle services. Build executive relationships, manage multi-year pipelines, lead opportunities from discovery through contract execution, and collaborate cross-functionally on tailored solutions. The role requires frequent national travel, including overnight stays, to engage prospects, customers, and partners.

Manages a Midwest territory for a device protection business, building relationships with retail leaders and frontline teams. Responsibilities include coaching, training, presentations, business reviews, partner support, sales initiatives, data-informed recommendations, and resolving challenges to achieve territory growth objectives. This field-based role requires regular travel to partner locations, including up to 70% travel and occasional overnight stays.

Lead financial ownership of Pre-Owned programs: manage P&L, drive month-end close, budgeting, forecasting, and long-range planning. Analyze claims, cost drivers, and unit economics, build KPIs and dashboards, deliver executive-ready variance analysis, and partner cross-functionally to improve margins and loss ratios.