Enterprise AI Architect

Posted 24 Days Ago
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Alpharetta, GA, USA
In-Office
Senior level
Insurance
The Role
Lead enterprise AI architecture strategy, adoption roadmaps, standards, governance, and responsible AI practices. Partner with technical and business leaders to identify AI opportunities, evaluate platforms, design scalable solutions, and guide cross-functional teams in AI-enabled development, automation, and workflow adoption. Coach architects and developers while ensuring solutions are secure, ethical, compliant, and aligned with business objectives.
Summary Generated by Built In

Job Description:

What This Role Is All About

Likewize is seeking an Enterprise AI Architect to join our IT Development team at our office in Alpharetta, Georgia (or our headquarters in Southlake, Texas).


At Likewize, we're always looking for smarter ways to work, innovate, and deliver great experiences for our customers and partners. As our Enterprise AI Architect, you'll play a hands-on role in identifying, designing, and implementing AI solutions that solve real business challenges across the organization. Working closely with technology and business teams, you'll evaluate emerging AI capabilities, develop scalable architectures, build practical use cases, and help integrate AI into the way we work. You'll also help establish best practices for responsible AI adoption while ensuring solutions are secure, scalable, and aligned with business needs. This role is ideal for someone who enjoys rolling up their sleeves, turning ideas into reality, and creating measurable impact through applied AI.


Your Key Areas of Focus

  • Lead the enterprise AI architecture vision, strategy, and adoption roadmap across the organization.
  • Partner with engineering, product, operations, and business leaders to identify high-impact opportunities for AI-driven innovation and efficiency.
  • Establish architecture standards, guardrails, and best practices for AI-enabled solutions, automations, and workflows.
  • Evaluate and recommend AI platforms, tools, and technologies that align with business objectives and enterprise standards.
  • Ensure AI solutions are scalable, secure, ethical, and aligned with responsible AI principles.
  • Support architects, developers, and technical teams on AI-assisted development, solution design, governance, and adoption best practices.

 

What We’re Looking For

  • 5 - 8 years of experience in software development, solution architecture, enterprise architecture, or a related technical discipline.
  • Proven experience driving AI initiatives, AI-enabled development practices, or enterprise AI transformation efforts.
  • Hands-on experience with Microsoft 365 Copilot, Copilot Studio, GitHub Copilot, Amazon Bedrock, or similar enterprise AI technologies.
  • Strong technical expertise in modern application architecture, including .NET, JavaScript frameworks, SQL, and AWS.
  • Demonstrated ability to evaluate business processes and identify opportunities where AI can improve productivity, automation, quality, or decision-making.
  • Strong communication and stakeholder management skills, with the ability to influence across technical and non-technical audiences.

 

Extra Skills We’d Love to See

  • Experience in integrating enterprise platforms and applications, including ERP systems such as NetSuite.
  • Previous professional experience in the insurance or telecommunications industry.
  • Familiarity with responsible AI governance, security, compliance, and change management practices.
  • Experience leading cross-functional teams on AI productivity tools and enterprise AI adoption strategies.
  • Experience collaborating with customers, partners, or vendors to deliver technology solutions.

Get To Know Us

The world runs on connected devices.  At Likewize, we make the experience around them work better. We partner with many of the world’s biggest brands to design and deliver seamless device journeys across protection, repair, upgrade, and renewal. We help our partners unlock growth by putting customer experience at the center of the entire device lifecycle. When tech goes wrong, we make it right. When customers are ready for something new, we make the transition simple. We operate on a global scale but never lose sight of the individual customer. Innovation is part of our DNA. We move fast, challenge the obvious, and look for better answers.


We are driven by Success, Passion, Professionalism, Accountability, and Teamwork – and we look for people who share the same values. At Likewize, we Go for Growth. To us, that means passion over complacency, accountability over excuses, teamwork over silos, and professionalism as the standard. This is how we create success. If that fires you up, you’re going to love it here.


To learn more about who we are, visit our website at www.likewize.com.

Skills Required

  • 7–10 years of experience in software development, solution architecture, enterprise architecture, or a related technical leadership role
  • Experience driving AI initiatives, AI-enabled development practices, or enterprise AI transformation efforts
  • Technical expertise in modern application architecture, including .NET, JavaScript frameworks, SQL, and AWS
  • Ability to evaluate business processes and identify opportunities for AI-driven productivity, automation, quality, or decision-making improvements
  • Strong communication and stakeholder management skills across technical and non-technical audiences
  • Experience leading through collaboration and driving adoption across cross-functional teams
  • Experience with Microsoft 365 Copilot, Copilot Studio, GitHub Copilot, Amazon Bedrock, or similar enterprise AI technologies
  • Experience integrating enterprise platforms and applications, including ERP systems such as NetSuite
  • Professional experience in the insurance or telecommunications industry
  • Familiarity with responsible AI governance, security, compliance, and change management practices
  • Experience coaching teams on AI productivity tools and enterprise AI adoption strategies
  • Experience collaborating with customers, partners, or vendors to deliver technology solutions
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The Company
HQ: Dallas, TX
5,000 Employees
Year Founded: 2021

What We Do

When your tech goes wrong, Likewize makes it right. Likewize offers the most comprehensive protection against any technology disruption. Whether a device is lost, stolen, damaged, malfunctioning, in need of an upgrade or the user does not know how to do something, Likewize provides the solution. Trusted by the world’s largest brands, telcos, and banks, looking after approximately a billion of our customers’ customers. We operate in over 30 countries, resolving 250 million problems each year across insurance, warranty, repairs, trade-ins, recycling and premium tech support.

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