Top Tech Jobs & Startup Jobs

Support Account Managers and Producers by processing transactions, documents, endorsements, certificates, renewals, audits, and client communications; maintain account files and systems, provide customer service, and assist with mailroom/switchboard duties.

Sell HUB's commercial insurance products and services, develop client relationships, meet sales targets, use CRM and research tools, maintain required insurance license, communicate across all levels, and travel to meet clients (up to 50%).

Provide timely, accurate Proofs of Insurance by checking policies and endorsements, responding to client requests, maintaining organized account files, and fostering positive client and colleague relationships within a fast-paced certificate processing unit.

Own the ServiceNow automation and AI roadmap to deflect L1 helpdesk volume. Prioritize and sequence deflection and post-creation automation, analyze ticket and CSAT data to identify automation opportunities, validate vendor claims, partner with architects, QA and developers to deliver and monitor solutions, and manage vendor relationships and stakeholder enablement.

Analyze producers' books using internal and external data to identify cross-sell leads and trends. Generate Power BI/Excel reports, apply data mining and AI methods to surface opportunities, and collaborate with producers and national/regional teams to drive cross-selling initiatives and recommendations.

Manage a book of commercial property/casualty accounts, provide day-to-day client service, support producer retention and renewals, liaise with carriers, troubleshoot billing and policy issues, oversee account paperwork and administrators, and document and report on account activity.

Manage employee benefits client accounts: process service requests, review applications and policies, support sales executives, maintain records and carrier relationships, market accounts, and assist meeting office sales goals.

Service assigned commercial insurance accounts alongside a Producer, analyze coverages and limits, prepare applications and proposals, maintain account records and certificates, develop new business from existing accounts and leads, and ensure client service needs are met while supporting departmental production goals.

Service assigned commercial insurance accounts alongside a Producer: review coverage, prepare applications and proposals, maintain account transactions and agency data, develop new business within existing accounts, and maintain client relationships while meeting departmental production goals.

Manage and grow a book of Management Liability accounts (D&O, EPLI, Fiduciary, Crime) by supporting partner agents with applications, obtaining and comparing carrier quotes, presenting proposals, binding coverage, and documenting transactions. Focus on client service, retention, upselling, cross-selling, and staying current on available coverage.