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Manage commercial insurance accounts by supporting clients, associates, and carriers; processing policies, endorsements, cancellations, certificates, renewals, applications, billing issues, and claims. Conduct motor vehicle report reviews, coordinate policy expirations, prepare renewal materials, complete contract reviews, document communications, and deliver responsive customer service. Maintain compliance, organization, and accuracy while using insurance systems and Microsoft Office tools.

The Producer will generate new business through prospecting, cold calling, referrals, networking, and client meetings. Responsibilities include presenting insurance solutions, closing prospects, retaining business clients, assessing coverage needs, preparing paperwork, supporting client education, maintaining regulatory and client records, and meeting sales targets. The role requires strong business-to-business sales, communication, organization, and relationship-building skills, along with state licensing and insurance knowledge. Compensation is primarily commission-based with a potential draw.

Leads service, insurance recommendations, renewals, retention, and business development for a high-value commercial insurance book. Advises clients on risk and coverage, negotiates terms and pricing with carriers, resolves complex policy and claims issues, conducts client and prospect meetings, and identifies cross-sell opportunities. The role also mentors account staff, maintains agency systems and regulatory updates, supports new business closure, and stays current on insurance industry developments.

Supports personal lines insurance clients by answering service and billing questions, processing endorsements, routing claims, triaging requests, and escalating complex issues. Maintains client relationships, provides basic property and casualty education, identifies cross-sell opportunities, documents activities in EPIC, and coordinates with carriers and internal teams. Requires strong communication, customer service, organization, computer proficiency, and an active or obtainable Property/Casualty insurance license.

Provides administrative and clerical support for commercial insurance accounts. Responsibilities include processing endorsements, audits, renewals, policy releases, documentation, and insurance summaries; coordinating with carriers and underwriters; entering and verifying client and policy information; and following up on requests. The role also supports customer service, renewal preparation, marketing exhibits, and ongoing professional development.

Provides commercial insurance account servicing support by processing certificates and property evidence, requesting loss runs, issuing auto ID cards, creating loss summaries, entering renewal activities, and assisting account managers. The role requires strong organization, communication, customer service, office software proficiency, and the ability to work independently and collaboratively. A property and casualty producer license is required or must be obtained within 90 days.

Provides account servicing support for personal and commercial insurance clients. Responsibilities include processing certificates of insurance, completing property evidences, requesting loss runs, issuing auto ID cards, creating loss summaries, recording renewal activities, and assisting Account Managers. The role requires strong organization, communication, computer proficiency, teamwork, and the ability to work independently. A property and casualty producer’s license is required or must be obtained within 90 days.

Manage and retain assigned personal lines insurance accounts as the primary technical broker-consultant. Responsibilities include advising clients on exposures, coverage, risk management, and program design; coordinating carriers and internal teams; overseeing policy-cycle services, renewals, claims reviews, and presentations; mentoring account managers; supporting receivables collection; identifying cross-sell opportunities; and ensuring compliance with insurance regulations and HUB procedures.

Provides administrative support to multiple departments, including confidential data entry, document scanning and copying, front-desk phone coverage, mail processing, office supply inventory, and miscellaneous projects. The temporary student role requires at least 15 hours weekly in Austin from August through December 2026, with opportunities for training and development.

Manages employee benefits client accounts as the primary liaison, overseeing plan marketing, proposals, communications, implementation, enrollment, administration, financial monitoring, claims and utilization reporting, and ongoing customer service. Coordinates with insurance carriers, vendors, and client decision-makers to ensure timely and effective benefit plan administration. May direct the work of assistant account managers, benefit analysts, and administrators without direct supervisory responsibility.