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Coordinate automotive buyback and reimbursement cases by communicating with customers, dealers, financial institutions, and third parties; manage paperwork, data entry, case updates, de-escalation, and ensure timely completion per client guidelines while maintaining quality service.

Adjudicate complex California workers' compensation claims by investigating exposures, negotiating settlements, communicating with claimants/clients, reporting to excess carriers, identifying subrogation, and managing litigation and rehabilitation matters while meeting client service and industry standards.

Lead technical and operational functions across assigned offices, ensuring compliance, quality claims delivery, staffing/training, budget and P&L management, and coordination with sales and client service. Direct responsibility for 50-99 colleagues and local office performance.

Review and establish FMLA and paid leave claims; determine eligibility and benefits per client plans and regulations; calculate and process payments/adjustments; communicate with claimants and clients; maintain documentation and service standards.

Lead regional operations to drive profitable growth through client acquisition and retention, implement annual business plans, manage talent and financial controls, oversee property & casualty staff, ensure quality and customer satisfaction, hire and develop colleagues, and facilitate communication across stakeholders. Travel as required.

Evaluate and establish FMLA and other unpaid leave claims, determine eligibility and required certifications per client plans and regulations, communicate decisions to claimants and clients, track documentation and maintain quality service standards.

Lead operational functions for assigned offices, ensuring compliance, quality claims service, staffing and training, budget and P&L management, performance monitoring, and coordination with sales and client service. Directly responsible for ~50-99 colleagues and travel as required.

Review and establish FMLA and other unpaid leave claims, determine eligibility and benefits per client plans and regulations, communicate decisions to claimants and clients, track documentation, maintain client relationships, and meet quality and service standards.

Analyze and adjudicate workers' compensation claims by investigating exposures, negotiating settlements within authority, communicating with claimants and clients, reporting to excess carriers, and resolving claims within service and client requirements.

Adjudicate California workers' compensation claims by investigating, analyzing exposure, negotiating settlements within authority, communicating with claimants/clients, and reporting to excess carriers while meeting service expectations.