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Lead enterprise oversight of third-party administrator (TPA) and self-administered claim relationships. Develop governance frameworks, performance scorecards, analytics, and operational strategies to ensure compliance, accountability, and improved claims outcomes while partnering across Claims, Underwriting, Legal, Compliance, Finance, and Client Engagement.

Seeking a Lead Software Engineer with 5+ years of experience in software development and 1-2 years in a leadership role, focusing on full-stack development and modernization initiatives in a cloud environment.

Process policy transactions, manage customer requests via phone and email, produce state posting notices, perform data entry, scanning, document distribution, and maintain records. Support day-to-day Account Services operations, collaborate with Claims, Underwriting, and brokers, follow established procedures, and provide accurate, timely customer service in a hybrid onsite role.

The EDI Operations Specialist ensures the accuracy of EDI data, analyzes claims data, resolves issues, and supports continuous improvement initiatives.

Lead a team to design, build, administer, and govern cloud-based enterprise data platforms. Partner with engineering, analytics, and infrastructure teams to deliver scalable, secure, reliable platforms (Snowflake/Databricks/Kafka/Airflow). Champion automation, IaC, CI/CD, cost optimization, and platform lifecycle management while mentoring staff and promoting best practices and continuous improvement.

The Director of Product Management will lead the transformation into a product-led organization, driving product ownership, roadmap practices, and team development. Responsibilities include aligning priorities with stakeholders and fostering a culture of innovation and accountability.

Lead Excess Workers' Compensation claims operations, manage Claims Managers and Analysts, and oversee complex claims from assignment to closure. Provide strategic oversight of reserving, settlement negotiations, litigation management, TPA performance, quality reviews, audits, aggregate claim administration, and compliance. Collaborate with underwriting, medical management, reinsurance, and executive leadership while driving staff development and strong broker/client relationships.