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Provide administrative and customer service support for community associations and managers: maintain databases, prepare correspondence and meeting materials, process applications and mailings, assist with delinquency monitoring, owner communications, and office supplies, and support emergency and event coordination following company policies.

Lead strategic sales and market expansion for community association services. Own territory growth through active selling, client acquisition, proposals, negotiations, and CRM (Salesforce) management. Represent company at industry events, collaborate with senior leadership and marketing, build partnerships, and inspire cross-functional teams to exceed revenue targets.

Provide tier 2 technical support: maintain, troubleshoot, and repair hardware, software, networks and minor servers; manage desktop and mobile device administration; deploy updates and software images using enterprise management tools; create documentation and collaborate with teams to resolve incidents and improve processes.

Greet and direct visitors, answer and route phone calls, manage conference room calendars, screen and distribute messages and mail, assist with administrative projects, and maintain a neat lobby.

Supervise and administer homeowners associations per management agreements. Serve as liaison to boards, homeowners, vendors and staff; manage budgets, financial reporting, vendor procurement, C3 database maintenance, AP oversight, inspections, board packages, collections, and special projects. Attend board meetings and community events.

Provide administrative support to property management teams: handle communications, maintain records, prepare reports, manage calendars and appointments, coordinate meetings, and build relationships with clients, tenants, and vendors to ensure efficient day-to-day operations.

Provide administrative support to property management staff, handle communications with tenants, vendors, and clients, maintain records and reports, manage calendars and meetings, and prioritize tasks to ensure smooth day-to-day office operations.

Process homeowner association delinquencies: set/maintain statuses, generate notices, manage lien filings and attorney/collection packages, handle reimbursements, interact with branches, attorneys, and print house, and ensure compliance with association policies.

Provide administrative support to the property management team: handle communications, maintain records and reports, manage calendars and meetings, coordinate stakeholders, and deliver customer service to tenants, clients, and vendors to ensure efficient office operations.

Provide bilingual (English/Spanish) front-desk and administrative support for an HOA: greet visitors, respond to inquiries, manage correspondence and data entry, organize files, inspect property for rule compliance, send and follow up on violation notices, and assist with architectural review paperwork.