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Part-time front-desk role serving as the onsite face of an HOA office. Provide resident/customer service, answer phones and emails, manage office operations and records, assist with community events and communications, and operate community software and Microsoft Office tools while maintaining confidentiality and professionalism.

Provide accounts payable support in a centralized accounting environment: verify documentation, resolve discrepancies with requestors, meet SLAs, maintain partner relationships, perform basic accounting calculations, and assist with other department tasks as assigned.

Provide front-desk administrative support for an HOA: greet visitors, handle inquiries by phone/email, maintain databases and Excel records, prepare reports and correspondence, manage calendars and appointments, coordinate meetings, and support community management with other projects as needed.

Serve as primary liaison to association boards and homeowners, travel to communities for meetings, inspections, and events; prepare annual disclosure and financial packages; review monthly financials and recommend capital expenditures; coordinate with vendors and internal departments; provide customer service and conflict resolution; manage multiple projects and deadlines.

Process homeowner association delinquencies: set and maintain statuses, generate notices, prepare lien and attorney/collection packages, enter reimbursable charges, manage late fees in C3, coordinate with attorneys, branch staff, and Print House.

Prepare, organize, and track escrow files to support closings. Review contracts and title documents, gather/verifiy information, communicate with clients and lenders, prepare updates and checklists, follow up on outstanding items, and maintain accurate records to meet deadlines and company procedures.

Manage a full portfolio of HOA accounts: prepare monthly billings, handle homeowner inquiries, apply late fees, process returns and cash receipts, reconcile accounts, manage delinquencies and coordinate with collection agencies, and update ownership transfers while ensuring accurate records and compliance with policies.

Manage residential builder escrow files from opening through closing: review contracts, title commitments and lender documents; coordinate with builders, buyers, lenders and agents; prepare and verify closing documents; conduct loan signings and notarizations; resolve title and escrow issues; ensure compliance and maintain organized files and timely communication.

Prepare monthly financial reports and daily bank reconciliations, create GAAP journal entries, support Community Managers with accounting guidance, organize tax forms, assist with audits, collaborate with auditors and banking professionals, meet deadlines, and support special projects for a portfolio of associations.

Provide front-line administrative and customer service support for multiple communities: manage association documents, update resident records in C3 and TownSq, process mail/print/scan, coordinate vendor work orders and amenity reservations, prepare board packages and correspondence, and assist with recreation center tasks and general office duties.