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Supports community managers with homeowner communications, service requests, HOA meeting coordination, board packets, documentation, financial administration, vendor and board relationships, architectural review applications, and community inspections. The role includes paid training and licensing support, with a pathway to managing a small portfolio and advancing to licensed Community Manager.

Manages a portfolio of community associations by coordinating with homeowners, boards, vendors, and committees. Responsibilities include attending meetings and inspections, preparing agendas and financial reports, maintaining association records, overseeing common-area inspections, administering management agreements, coordinating communications and mailings, supporting budgets and procurement, and advising boards on operations and capital expenditures.

Leads community growth and business development across the Raleigh, North Carolina territory. Develops referral sources, generates prospects through strategic sales, achieves revenue goals, strengthens client relationships, improves retention, and oversees business development initiatives. Requires strong communication, customer service, conflict resolution, sales, and management capabilities, along with a bachelor’s degree and relevant experience.

Performs risk-based internal audits of financial, operational, and information systems controls. Plans and documents audit projects, analyzes financial data, tests controls, investigates unusual findings, evaluates risks, drafts recommendations and reports, and supports corrective action planning. Collaborates with management and external auditors while assessing compliance with accounting principles, auditing standards, COSO, and company policies. The role also assists with fraud investigations, audit program development, and improving efficiency, accuracy, governance, and cost control.

Manage a portfolio of homeowner associations: liaise with boards/homeowners, attend meetings and inspections, prepare statutory mailings and financial packages, review monthly financials, and recommend capital expenditures to maintain community operations and appearance.

Oversee branch community management operations, build relationships with boards and vendors, support strategic planning and fiscal operations, train and manage community managers and support staff, and ensure efficient client service.

Manage and process accounts receivable and payments for property management portfolios. Post assessments and fees, apply payments across platforms, reconcile receivables, support month-end close and audits, monitor delinquencies, and communicate with homeowners, boards, and internal teams to resolve billing issues.

Provide administrative support to Community Association Managers: manage correspondence, prepare and distribute meeting materials and notices, handle mailings, maintain records and financial postings, track proxies/quorums, attend annual meetings, and perform related office tasks. Requires strong communication, organization, and time-management skills.

Oversee branch administrative operations, supervise and evaluate staff, manage office performance, stakeholder/vendor relationships, and support strategic planning, business development, and fiscal operations. Participate in departmental committees and perform other assigned duties.

Support community management by acting as resident liaison, handling inquiries, coordinating communications and events, maintaining records, and assisting with social media to engage residents and promote community activities.