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Manage HOA communities by serving as liaison to association boards, developers, homeowners, vendors, and internal departments. Attend meetings, inspections, walkthroughs, and community events; prepare statutory disclosure and meeting packages; review financial reports; coordinate mailings; and advise boards on capital expenditures. The role requires strong customer service, conflict resolution, communication, organization, and deadline-management skills.

Manages community associations by serving as the primary contact for board members and residents, advising boards on financial and operational decisions, attending meetings and events, monitoring delinquencies and financial reports, maintaining resident databases, and coordinating with vendors and internal maintenance and accounting teams.

Designs and develops eLearning, microlearning, facilitator guides, job aids, assessments, and blended learning experiences for SaaS products. Collaborates with subject matter experts, product enablement, L&D teams, and business stakeholders to translate complex workflows into accessible training. Maintains learning content, supports LMS governance, measures learner effectiveness, and occasionally supports live training and train-the-trainer sessions. Uses Articulate Storyline, Rise, PowerPoint, adult learning principles, and emerging AI-enabled design tools.

Provides front-desk and general office support for a community association management office. Responsibilities include handling calls and correspondence, assisting homeowners, board members, vendors, and community managers, processing invoices and mail, preparing board packages, updating records, filing documents, managing supplies, and supporting printing, scanning, faxing, concierge, and telephone operations.

Leads community growth and business development by creating revenue plans, generating prospects, developing referral sources, achieving sales goals, strengthening client relationships, and improving retention. The role collaborates with managers and business development teams to define projects, review requirements, and manage timelines. It focuses on strategic sales within target markets, particularly HOA and condominium communities, while overseeing related business development activities.

Provides administrative and customer service support for a property management branch. Responsibilities include maintaining association records and databases, processing mail and documents, preparing correspondence and board packages, reviewing invoices, handling calls, supporting community managers, assisting with inspections, and providing general office support. The role is on-site, involves frequent interaction with homeowners, board members, vendors, and coworkers, and may require overtime.

Manage developer-controlled HOA and condominium communities throughout development and transition to homeowner governance. Build developer relationships, oversee board meetings, budgets, compliance, vendors, communications, records, and association operations. Create transition plans, coordinate legal and professional advisors, support homeowner education and board formation, and transfer transitioned communities to portfolio managers. Partner with business development on proposals and client growth.

Provides administrative and clerical support to community managers and homeowners’ associations. Responsibilities include maintaining association records, preparing board and annual meeting materials, processing mail and office documents, assisting with architectural review applications, community inspections, access passes, newsletters, delinquency monitoring, vendor requests, violation communications, and homeowner portal support. The role requires professional customer service, organization, confidentiality, communication, and coordination with managers, homeowners, vendors, boards, and internal staff.

Leads Seattle-area community association operations and client relationships. Advises boards, supports client retention and satisfaction, provides Washington regulatory guidance, oversees vendors and complex projects, identifies billable opportunities, supports builder and developer partnerships, and contributes to business development and financial performance. Requires strong community association management experience, Washington market knowledge, communication skills, and local travel.

Manages a portfolio of community associations by supporting boards and homeowners, coordinating vendors and staff, overseeing inspections, budgets, financial reporting, collections, procurement, architectural review processes, meetings, compliance documents, and association operations. The role includes client-site travel, board liaison responsibilities, administrative oversight, and ensuring services comply with management agreements, policies, and applicable governing documents.