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Design and implement M365 solutions, lead migrations, create architecture documents, and support clients with advanced Microsoft 365 technologies.

Lead cross-functional solution architecture for enterprise public sector engagements. Advise stakeholders, define solution roadmaps, assess feasibility, and guide large-scale component and application development. Emphasizes Salesforce and low/no-code delivery, DevSecOps practices, and coordination of onshore/offshore teams.

Lead engineering, design, operations, governance, and roadmap for Microsoft 365 services. Ensure service availability, security, and compliance; document builds; implement monitoring and incident management; engage stakeholders and service providers; deliver Level 3 support and continuous improvements across M365 security and collaboration tooling.

Lead presales solution architecture for strategic clients: design tailored solutions, create presentations and demos, support RFP/RFI responses, assess risks and compliance, align technical proposals with business objectives, and build long-term trusted client relationships.

Design, install, and administer ClearPath OS2200 RDMS/DMS database environments; perform monitoring, tuning, backup/recovery, upgrades, DR testing, ITIL-driven incident/change management, automation, multi-customer managed services support, on-call rotation, and documentation.

Administer and support ClearPath OS2200 environments including installation, configuration, upgrades, patching, monitoring, capacity planning, and lifecycle management. Troubleshoot performance issues, tune systems, manage storage/tape, workloads, databases, middleware and batch/transaction processing. Develop automation, runbooks, documentation, participate in on-call incident response, and follow ITIL change management. Support firmware/Plateau installations and SCMS II configuration, and collaborate with teams and customers for disaster recovery and continuous service improvement.

Design, implement, and maintain observability and monitoring solutions across servers, applications, databases, networks, and cloud. Configure platforms for metrics, logs, traces, dashboards, and alerts; integrate with ITSM and CI/CD pipelines; perform tuning, root cause analysis, capacity planning, and automation (IaC, scripting). Support incident and problem management, reduce alert noise, and contribute to AIOps and self-healing initiatives while ensuring compliance and operational governance.

The Microsoft Azure Solutions Leader is responsible for driving AWS-based solutions, aligning strategies with organizational objectives, collaborating with various teams, and ensuring effective delivery of scalable cloud solutions.

Design and lead data architecture for a greenfield data warehouse on cloud. Collaborate with stakeholders to define data models, interfaces, ETL, governance, lineage, cataloguing, security and performance. Drive proof-of-concepts, document standards, mentor teams, and ensure solutions enable analytics, BI, and data science workloads across the enterprise.

This role involves administering systems, troubleshooting network issues, monitoring systems, and ensuring compliance with company standards. It also includes user support and creating instructional guides.