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Lead and coach Client Delivery Executive team members to plan, implement, and deliver contracted services. Serve as first escalation for issues, coordinate with internal teams, monitor performance, conduct service reviews, manage documentation and reporting, and support revenue and retention goals while keeping leadership informed.

The OCM Analyst supports change initiatives by fostering awareness and adoption among employees, developing change strategies, and ensuring alignment with business objectives.

The role involves supporting sales strategy leadership through insights and analyses, managing data around sales performance, and utilizing AI tools for improved efficiency. Responsibilities include preparing executive materials and engaging with various business teams to refine sales processes and enhance go-to-market strategies.

The Senior Middleware & Hybrid Cloud Administrator will lead the design and implementation of middleware and cloud solutions, focusing on project delivery, application modernization, and infrastructure automation in high-performance environments.

The Windows Systems Engineer will manage Windows Server environments, perform migrations, implement automation, provide support, and lead small projects.

The Senior Systems Engineer will lead UNIX and Linux infrastructure implementation projects, focusing on design, build, and migration in enterprise environments. Responsibilities include deploying systems, driving modernization, collaborating on integrations, and automating configurations.

The Windows System Administrator will manage Windows Server environments, perform system migrations, automate tasks, and lead small projects while ensuring reliability and security.

Design, develop, and test full-stack web applications: responsive Angular front end (TypeScript, NgRx) and .NET Core back-end services. Create data models, ETL/migration and reporting solutions (Azure Data Lake/Synapse, SSIS). Implement security, CI/CD (Jenkins/Azure DevOps), unit and integration tests, perform gap analysis, produce design artifacts, mentor juniors, and support deployments and integrations (OAuth2, Laserfiche, Kafka).

Lead end-to-end proposal development for medium-to-high complexity pursuits: manage RFP compliance, coordinate SMEs, use Loopio/RFP tools, produce polished submissions, run reviews, track milestones, and improve proposal processes.

The role involves leading ServiceNow architecture and solution design, managing end-to-end delivery, and providing governance and optimization for service implementations. Requires significant expertise in ServiceNow and integrations.