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Operate and maintain Linux/Unix development, test, and production servers: patching, re-imaging, package management, monitoring, troubleshooting, and incident remediation. Own Level 2 tickets, perform root cause analysis, produce operational reports, maintain documentation and runbooks, and train Level 1 analysts. Support 24×7 rotating shifts and comply with export-control authorizations.

The Applications Architect Manager supervises technical personnel, oversees IT application management, ensures service delivery, and aligns strategies with business objectives, requiring extensive experience in IT and management roles.

Provide onsite installation, repair, and advanced maintenance for PC products and components. Manage service scheduling, perform upgrades, resolve technical issues, assist teammates, document and report service activities, and deliver excellent customer service.

Provide Level 2 Windows-focused NOC support: administer and harden Windows servers, troubleshoot OS/Active Directory/connectivity issues, monitor systems, remediate incidents, manage software/agents, produce reports, maintain documentation, and train Level 1 analysts.

Provide Level 2 network monitoring, advanced troubleshooting, incident remediation, and configuration support in a 24×7 NOC. Own escalated tickets, document root causes, produce reports, maintain network documentation, and create runbooks for Level 1 training.

Provide onsite installation, repair, and advanced maintenance of PC hardware and software for client sites. Own service activities, perform scheduled installations, resolve technical issues, assist teammates, identify systemic problems, improve processes and documentation, and ensure strong customer satisfaction.

Provide Level 2 Windows systems administration and troubleshooting for development, test, and production servers. Perform patching, re-imaging, GPO configuration, OS hardening, software/agent management, monitoring, incident remediation, root cause analysis, reporting, documentation, and create runbooks to train Level 1 analysts. Support 24×7 operations on rotating shifts.

Provide advanced Linux/Unix administration in a 24×7 NOC: troubleshoot OS/service/connectivity issues, perform re-imaging, patching, package management (yum/apt/rpm), monitoring, incident remediation, runbook creation, documentation, and train Level 1 analysts. Maintain compliance and operational reporting across development, test,and production servers; support rotating shifts.

Administer and maintain Linux/Unix development, test, and production servers including imaging, patching, package management, and shell-level maintenance. Monitor systems, troubleshoot complex OS/service/connectivity issues, own Level 2 incidents through resolution and root-cause analysis, produce operational reports, maintain documentation/configuration data, create runbooks, and train Level 1 analysts. Support 24x7 operations across rotating shifts and ensure compliance with export-control and authorization requirements.

Lead web strategy and optimization for Unisys.com: define customer journeys, run A/B testing and personalization, monitor behavior with Contentsquare/GA4, manage web publishing team, ensure site quality and SEO, improve performance and conversions, partner with marketing and analytics, and present results to stakeholders.