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Leads enterprise Windows, VMware, Citrix, and end-user computing infrastructure services. Manages infrastructure engineering teams, service delivery, SLAs, incidents, security compliance, patching, capacity, disaster recovery, and business continuity. Oversees platform modernization, migrations, virtualization optimization, hybrid cloud adoption, automation, and transformation programs. Serves as an escalation point while communicating operational performance, risks, roadmaps, and service improvements to clients and leadership.

Provides 24x7 systems administration and technical support for Power BI environments across development, test, and production servers. Responsibilities include software installation and upgrades, monitoring, troubleshooting, incident remediation, compliance, system evaluation, documentation, reporting, user training, and reliability improvements.

Provides 24x7 systems administration and support for Power BI environments across development, test, and production servers. Responsibilities include software installation and upgrades, monitoring, troubleshooting, incident remediation, connectivity and load-balance management, compliance, documentation, testing, system enhancements, user training, and operational recommendations to improve availability and reliability.

Leads enterprise Linux systems administration and infrastructure strategy across multiple locations. Responsibilities include installing, maintaining, troubleshooting, and enhancing Linux environments; supporting virtualization, cloud, directory, monitoring, and middleware systems; resolving complex incidents; implementing automation; ensuring compliance, disaster recovery, and high availability; and advising business and technical teams on infrastructure design and reliability.

Provides advanced onsite field engineering and network support for complex clients. Owns service activities, performs maintenance and low-complexity installations, troubleshoots client issues, identifies systemic problems, supports team members, and improves service reporting, documentation, and processes.

Leads cybersecurity delivery and governance for a state client, overseeing compliance with Virginia and NIST standards, risk assessments, audits, security controls, incident response, architecture reviews, and strategic security initiatives. The role coordinates with SOC, agency, and executive stakeholders; develops security plans and documentation; supports Zero Trust and cloud security efforts; and guides security professionals across a matrixed organization.

Manage IT changes through assessment, approval, scheduling, implementation, and review. Coordinate CAB meetings, evaluate risk and impact, monitor change execution, maintain ITSM records, analyze KPIs, conduct post-implementation reviews, improve change processes, ensure ITIL and audit compliance, and support emergency changes during major incidents.

Leads enterprise organizational change and transformation initiatives, translating strategic priorities into executable workstreams, milestones, ownership, adoption measures, and business outcomes. Advises senior leaders on sponsorship, stakeholder engagement, resistance, readiness, and accountability. Identifies cross-functional and operating-model barriers, coordinates business and project teams, develops communications and change strategies, and monitors adoption and transformation effectiveness across processes, technology, workforce, and operating models.

Provide Linux systems administration and support across development, test, and production environments. Install, upgrade, and troubleshoot software and hardware, monitor network systems, resolve incidents, ensure compliance and licensing, produce operational documentation, and train users. Recommend improvements to availability, reliability, and operational procedures.

Provide hands-on Windows systems administration across multiple locations: install, maintain, and troubleshoot hardware, software, applications, and connectivity. Remediate incident tickets, run performance and load tests, support routers/switches/load balancers, engage clients to gather requirements, recommend infrastructure improvements, create policies and procedures, and deliver training and knowledge transfer.