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As a Senior Product Manager for AI Personalization, you will lead the development of personalized shopping experiences at PayPal, influencing millions of consumers and merchants. Your role includes defining product vision, managing product roadmaps based on data insights, and driving an experimental execution culture. Strong problem-solving and collaboration skills are essential to launch and scale AI products successfully.

The Senior Manager, UX Research at PayPal will lead customer-centric research initiatives, mentor team members, develop learning agendas, and collaborate with cross-functional partners to enhance product development processes.

The Senior UX Researcher will lead customer-centric research throughout the product development lifecycle, employing qualitative and mixed methods to inform design and strategy. Responsibilities include conducting studies like usability tests, surveys, and interviews, focusing on understanding customer needs and informing continuous product improvements.