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Lead test engineering for New Product Introduction from concept through production launch. Develop verification/validation strategies, design automated production test systems and fixtures, support EVT/DVT/PVT and pilot builds, drive DFT/DFMEA/PFMEA activities, analyze test data and support root-cause investigations, and transfer/validate test systems globally with cross-functional teams.

Lead and scale the marketing organization for a healthcare SaaS platform, driving market awareness, positioning, demand generation, and commercial enablement across hospitals, health systems, and ASCs. Shape go-to-market strategy, thought leadership, product launches, and clinician-facing narratives. Partner cross-functionally with Product and Sales, build marketing capabilities and playbooks, and recruit, coach, and retain high-performing teams to drive long-term enterprise growth.

Lead end-to-end workplace investigations across EMEA, produce reports and corrective actions, advise HR and business leaders on employee relations, develop ER processes and training, analyze ER trends, partner with legal and HR functions, and support organizational change and policy harmonization.

Lead product vision, roadmap, and delivery for AI and analytics across the Intelex platform. Conduct customer discovery, define PRDs and success metrics, partner with engineering and design, manage end-to-end launches, instrument and monitor feature adoption and quality, enable go-to-market teams, and ensure AI governance, explainability, and compliance for enterprise EHSQ use cases.

The Strategic Partners Account Manager drives partner-led sales, manages accounts, influences deal strategy, and recruits new partners to enhance revenue growth.

Support Senior CSMs by providing white-glove service across hospital accounts, handling escalations, QBR prep, training, cross-sell support, reporting, and coordinating cross-functional handoffs to drive adoption, retention, and account growth.

Perform inbound and outbound B2B sales to create new customer accounts, recommend products and premium care plans, drive SKU consolidation, and capture market intelligence in emerging verticals. Build customer profiles, strengthen engagement with account teams, and follow an iterative sales process while participating in training and development for career progression.

Lead enterprise security strategy, risk management, and compliance across three SaaS operating companies. Build and run a high-performing security organization, manage audits and certifications, support enterprise sales through security reviews, own incident response and risk register, and report security posture to executive leadership and parent company stakeholders.

Lead global accounting and financial reporting, manage multiple accounting teams, ensure timely close and compliance with IFRS/US GAAP, oversee external audits and internal controls, drive process improvements, and partner with cross-functional leaders to support strategic initiatives.

Design, build, and sustain the Managed Work Order Associates program and operating model. Own productivity, SLAs, quality, NTE compliance, PM programming, and continuous improvement to reduce cost-to-serve and increase gross margin. Lead performance management, governance, cross-functional standardization, audits, and team development to ensure consistent execution and audit readiness across ServiceChannel Managed accounts.