Top Tech Jobs & Startup Jobs

First point of contact for customers and distributors, handling high-volume phone and email inquiries about orders, shipping, contracts, warranties, basic troubleshooting, RMAs, and directing users to resources. Use Five9 and CRM Dynamics to log tickets, collaborate cross-functionally, and support non-technical product, service, and process questions while maintaining organized, timely, and professional communication.

Owns product vision, backlog, and stakeholder alignment for healthcare SaaS products. Breaks down epics into user stories, prioritizes features, partners with UX and engineering, defines acceptance criteria and KPIs, supports releases, and incorporates data/API integrations and AI-enabled capabilities to drive business outcomes.

Manage inside sales for calibration hardware, software, and SaaS products. Prospect and qualify opportunities by phone/email, support field sales with quotes and CRM updates, drive late-stage opportunities to close, track orders, resolve issues, and meet North American sales targets while providing excellent customer service.

The Sr. Manager of Finance will partner with leadership to manage financial goals, P&L ownership, mentorship, and drive profitable growth while ensuring compliance and enhancing controls within a manufacturing business unit.