Inside Sales Account Manager

Posted Yesterday
Be an Early Applicant
2 Locations
Remote or Hybrid
Junior
Hardware • Other • Software • Appliances • Industrial • Manufacturing
The Role
Manage inside sales for calibration hardware, software, and SaaS products. Prospect and qualify opportunities by phone/email, support field sales with quotes and CRM updates, drive late-stage opportunities to close, track orders, resolve issues, and meet North American sales targets while providing excellent customer service.
Summary Generated by Built In

Inside Sales Fluke Calibration  Job Overview

Fluke Calibration is looking for an Inside Sales Account Manager for our calibration hardware and software solutions as well as our innovative SaaS products. 

Inside Sales Account Managers are responsible for facilitating the sales process to generate new sales opportunities or upsell of company products via telephone, email or other electronic communication. You will oversee responses to customer order and quotation requests for all levels of accounts received via outside field salespersons, telephone and/or written correspondence.

In this role, you will be responsible for calibration equipment and software Inside Sales activity. You will partner with and support Fluke Calibration’s field sales team to improve customer excitement, sales opportunities, resulting revenue and support the long-term Fluke Calibration strategic plan. Our ideal candidate will be highly driven to serve customers and have technical skills for learning electrical, pressure, temperature or flow calibration solutions, software calibration solutions as well as SaaS product offerings. If you are Considering an opportunity start or build your sales career in a team with a long history of success, enabling customers through technology, this may be the position for you.

Primary Responsibilities

  •  Facilitate the sales process through project management, tracking open sales orders, issue resolution and overall customer service and support
  •  Prospect, source and prioritize new sales opportunities by phone and email to achieve your sales goals by maximizing customer-facing time
  •  Build and Adapt individual communication approach by customer relationships to understand their needs and remain responsive to changing customer goals and challenges.
  •  Support Fluke Calibration Field sales to provide an excellent customer experience by providing timely and accurate quotations, technical information, adding funnel in CRM, moving opportunities through the funnel and contribute to top line growth by meeting or exceeding the North American calibration sales target. 
  •  Provide customer follow-up activities on behalf of the field sales team, driving late stage opportunities through to a successful close for one or more of the product families (Electrical, Pressure, Flow, Temperature or Software products). 
  •  Represent Fluke Calibration as calibration generalist to customers, representatives, sales support and the business unit in all sales-oriented activities to deliver an outstanding experience to Fluke Calibration customers. 
  •  Demonstrate perseverance and diligence to overcome customer concerns and close sales opportunities
  •  Generate profitable growth through quota attainment. 
  • Associate or bachelor degree in Engineering, Computer Science, another related field or equivalent experience
  • Previous experience in a customer facing role with comfort spending 50% or more of the day working with customers over the phone
  • Excellent listening and communication skills to capture and address customer needs
  • 2+ Years of related experience 
  • Metrology related experience with test, measurement, calibration or technical related experience
  • Experience using a customer relationship management tools (CRM), i.e., Microsoft Dynamics CRM
  • Experience selling hardware solutions/understanding of capital equipment purchasing process
  • Comprehensive medical, dental & vision benefits
  • 401k matching
  • Tuition reimbursement
  • Paid vacation and sick time
  • Family leave
  • Laptop, Phone

Working Conditions

Sales are made primarily through phone and internet contacts, or through specialized website and social media. Standard office conditions flexible, work environment and possibility for working remote. Additional language proficiency is a plus.


About Us

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. 

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. 

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. 

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About the Team
About Fluke

Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.  

A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.

We Are an Equal Opportunity Employer
 
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].  

Skills Required

  • Associate or bachelor degree in Engineering, Computer Science, related field, or equivalent experience
  • 2+ years of related experience
  • Previous customer-facing experience with comfort spending 50%+ of the day on phone
  • Metrology-related experience with test, measurement, calibration or technical experience
  • Experience using customer relationship management tools (e.g., Microsoft Dynamics CRM)
  • Experience selling hardware solutions and understanding capital equipment purchasing process
  • Excellent listening and communication skills

Fortive Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fortive and has not been reviewed or approved by Fortive.

  • Parental & Family Support Parental leave is fully paid for 12 weeks for all parents, with fertility coverage via Progyny and generous adoption/surrogacy support. Backup child and adult care plus inclusive eligibility extend support across diverse family structures.
  • Healthcare Strength Multiple PPO and HSA medical options include telemedicine and second-opinion services, alongside robust mental-health access through Spring Health with no‑cost therapy sessions. The breadth of medical and behavioral health resources is highlighted as a strength.
  • Retirement Support The 401(k) provides a competitive employer match each pay period, with an additional company retirement contribution after one year of service. Financial wellness tools and an employee stock purchase plan further bolster long‑term savings.

Fortive Insights

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The Company
HQ: Everett, WA
13,486 Employees
Year Founded: 2016

What We Do

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth.

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