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Lead and scale VoC/listening programs (NPS, CSAT, CES), administer Qualtrics, design integrations and automated workflows with Salesforce/Gainsight, connect feedback to CRM/financial/support data, perform analytics using AI/text analytics to surface insights, and translate findings into actionable recommendations to improve retention and customer outcomes.

The Enterprise Account Executive will drive growth in key accounts within industrial sectors, managing relationships, executing sales strategies, and focusing on solution-based selling.

Operate and maintain AWS cloud infrastructure and Kubernetes (EKS) clusters, troubleshoot production incidents, improve CI/CD and infrastructure-as-code (Terraform/Ansible), participate in on-call rotation, optimize capacity and cost, and integrate AI-driven tools for incident triage, root cause analysis, and automation to improve observability and MTTR.

As a Business Development Representative at PTC, you'll connect with potential customers, collaborate with sales and marketing, and build your sales skills through training and mentorship.

Provide high-level administrative support to the People Leadership Team: manage complex executive calendars, coordinate meetings and travel, prepare expenses and purchase orders, support events and offsites, streamline administrative processes using AI and productivity tools, and handle sensitive information with discretion.

Manage full sales cycle for Onshape mid-market accounts: prospect and acquire new logos, close transactional and solution sales, coordinate territory strategy with marketing and BDRs, work with technical engineers for demos, collaborate with Customer Success for expansion, forecast revenue, and track opportunities in Salesforce.

Lead design, governance, and administration of North America health, welfare, retirement, and well‑being programs. Develop benefits strategy, manage vendors, oversee Open Enrollment, ensure regulatory compliance (US/Canada), analyze costs and utilization, improve processes, partner with HR/Finance/Legal, and manage a benefits team to optimize employee experience and cost outcomes.

The Senior Software Development Engineer will develop and maintain backend solutions for the Arena PLM application, focusing on high-quality code and innovative cloud technologies, and lead technical collaboration efforts.

Lead PLM product marketing strategy and go-to-market execution: craft messaging and positioning, drive launches and campaigns, perform competitive and market research, enable sales with assets and buyer insights, engage analysts and customers, and collaborate cross-functionally to align PLM with PTC's portfolio and industry GTM motions.

Lead product marketing for Arena's PLM and QMS portfolio: define positioning, go-to-market strategy, launches, sales enablement, market intelligence, and customer marketing. Build and coach a global team, drive competitive analysis and customer advocacy, align cross-functional stakeholders, and measure outcomes to grow customer acquisition, expansion, and retention.