Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Technical Solutions Engineer
Reports to: Director, Technical Solutions Delivery
Location: Remote USA - Easter Time Zone preferred
As a customer success team member, the Technical Solution Engineer is responsible for delivering the technical aspects of a customer’s implementation in a timely and professional manner to the customer’s ultimate satisfaction. These requirements include migrating PLM/QMS data to and from Arena and providing guidance on the Arena API to customers. We seek people who can develop and propose creative ways to develop and deliver technical solutions. The ideal candidate will be detail-oriented and process-oriented and able to handle multiple projects concurrently.
A manufacturing background in High Tech, Medical Device, or Consumer Packaged Goods is a plus.
Day-To-Day:
- Analyze, cleanse, format data provided by the customer and import into Arena
- Extract data from Arena for delivery to a customer
- Provide Arena API guidance to customers
- Gather technical requirements from a customer and develop an LOE and time estimate for that project
- Participating in internal projects that increase process efficiency or increase customer delight
Required Skills and Knowledge:
- Ability to problem solve, achieving goals by overcoming obstacles
- Inspect, cleanse, transform, and model data with the goals of i) being able to identify and remove/transform data anomalies, ii) consolidate and standardize data format, and iii) support discussions and decision-making with the customer
- Advanced skills with ETL, SQL/MySQL, VBA, REST API (RESTful framework), JSON, SOAP, GraphQL, XML, Microsoft Excel, stored procedures or other data tooling
- The ability to work with multiple sets of data from different customers with different timelines
- Ability to effectively communicate in English
Preferred Experience:
- Experience with PLM, QMS, MCAD, ERP etc
- Expertise with a variety of data tools and technologies including VBA (Excel and Microsoft Access), SQL, REST API (RESTful framework), JSON, SOAP, GraphQL, PDX, XML, VBA
- Java, and/or Python would also be a plus
- Experience with big datasets is a plus
- Experience with collaboration tools like JIRA, Teams, Confluence, and/or Salesforce is a plus
Basic Qualifications:
- BS or MS in Mechanical Engineering, Computer Science, or another related field
- 4+ years of experience mapping, transforming, and loading data from source to target software systems
- 4+ years of proven technical consulting in a software solution implementation setting
PTC carefully considers a wide variety of factors when determining compensation. The anticipated annual salary range for this position is between $66,500 - $122,000. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Additionally, candidates may be eligible for a performance-based bonus. Employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP), which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and, if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to applicable plan eligibility and other terms and conditions.
For more information about PTC’s comprehensive benefits, please visit our Careers Page.
PTC recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled.
For more information about PTC’s comprehensive benefits and our AI usage, please visit our Careers Page (https://www.ptc.com/en/careers/united-states-careers). Applications will be accepted on an on-going basis until the opportunity is filled.
PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
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Skills Required
- BS or MS in Mechanical Engineering, Computer Science, or related field
- 4+ years mapping, transforming, and loading data between source and target systems
- 4+ years technical consulting in software solution implementations
- Advanced ETL experience
- Advanced SQL/MySQL and stored procedure skills
- VBA (Excel and/or Access) proficiency
- Experience with RESTful APIs, JSON, SOAP, GraphQL, and XML
- Strong Microsoft Excel skills and data tooling experience
- Ability to analyze, cleanse, transform, and model data to remove anomalies and standardize formats
- Ability to effectively communicate in English and manage multiple customer timelines
- Experience with Arena platform and Arena API (data migration/integration)
- Experience with PLM, QMS, MCAD, ERP systems
- Experience with Java and/or Python
- Experience with large datasets
- Familiarity with collaboration tools (JIRA, Teams, Confluence, Salesforce)
- Manufacturing background (High Tech, Medical Device, CPG)
PTC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PTC and has not been reviewed or approved by PTC.
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Strong & Reliable Incentives — Bonuses are routinely part of offers and widely expected, providing predictable variable pay. This consistency helps bolster total compensation beyond base salary.
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Leave & Time Off Breadth — PTO is portrayed as generous and is complemented by flexible work arrangements. Additional paid volunteer time broadens time-away options.
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Equity Value & Accessibility — Accessible equity through ESPP and RSUs is available for many roles, adding meaningful long-term value. This ownership upside strengthens overall total compensation, particularly in higher-level roles.
PTC Insights
What We Do
PTC (NASDAQ: PTC) unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital transformation.
