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Provide clerical and secretarial support including transcribing correspondence, calendar and meeting management, phone triage, filing, preparing reports/meeting materials, travel and expense processing, and record maintenance while ensuring accuracy, confidentiality, and high service quality.

Coordinate the end-to-end proposal process, manage deliverables and documentation, prepare financial data, create client-facing materials, maintain bid metrics, facilitate cross-functional communication, and drive continuous process improvement to support MCL business development.

Provide application support and development for vended and custom systems, resolve complex issues, perform root-cause analysis, update and maintain software and hardware across sites, produce documentation, collaborate virtually with teams, and may provide 24/7 on-call support. Contribute to design, implementation, and maintenance of custom and purchased systems.

Design, develop, and deploy AI/ML solutions (time series, generative AI, LLMs, NLP, computer vision) for finance-related healthcare operations. Collaborate with clinicians, product, UX, and IT; build and maintain CI/CD and MLOps pipelines; ensure quality, regulatory compliance, usability testing, and training for clinical staff. Work spans ideation to production in hybrid Mayo Clinic locations.

Lead design, development, integration, and deployment of end-to-end AI/ML solutions for healthcare. Collaborate with clinicians and product teams, build CI/CD and MLOps pipelines, ensure regulatory-compliant validation and risk mitigation, mentor engineers, and translate technical results for clinical stakeholders.

Lead development and deployment of AI and analytic solutions for healthcare using advanced statistical and machine learning methods. Provide enterprise consultative services, design experiments, build predictive/prescriptive models, direct analysis and reporting, and lead technical teams to translate insights into clinical applications.

Own national account relationships across a multi-state territory, drive new business revenue and account retention, develop and lead account strategies, coordinate cross-functional Mayo Clinic Labs teams, communicate value to health system executives, and meet strategic client and MCL goals while managing multiple priorities and extensive travel.

Drafts, reviews, analyzes, and negotiates consulting and research-related contracts across Mayo Clinic. Ensures legal and policy compliance, identifies and mitigates contract risk, develops negotiation strategies, coordinates financial review, and advises investigators and administrators. Manages multiple simultaneous negotiations and special projects, providing guidance throughout contract lifecycle.

Provide functional expertise and support for Oracle Fusion HCM and related applications: analyze business processes, configure and test solutions, manage implementations and integrations, validate data integrity, produce documentation and training materials, participate in data governance, and support end users including possible 24/7 on-call coverage.

Architect front-end Revenue Cycle solutions by partnering with operations to define outcomes, designing Epic and vendor-integrated solutions, guiding vendor evaluations, enabling cross-functional delivery, and aligning roadmaps with Epic releases and emerging AI/automation capabilities.