Executive Office Lead

Posted Yesterday
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Rochester, MN, USA
In-Office
Senior level
Healthtech
The Role
Provide high-level executive, operational, and personal support to the President and CEO during a two-year limited tenure and transition period. Manage executive scheduling, travel, correspondence, meeting preparation/follow-up, stakeholder engagement, project coordination, and communications/social media support while developing systems for continuity and potentially transitioning to private, personal support.
Summary Generated by Built In

The Executive Office Lead is a Limited Tenure position designed to provide comprehensive executive, operational, and personal support to the President and CEO of Mayo Clinic during the final phase of his executive leadership tenure and the subsequent transition period accompanying his leadership rotation. This unique role is intended to ensure seamless continuity of support, preserve critical relationships and commitments, and support the executive’s evolving responsibilities following completion of his CEO term.

The position is intentionally structured as a limited tenure position with Mayo Clinic, with an anticipated duration of two years, while serving as a bridge to a potential long-term support relationship. During this period, the incumbent will develop a deep understanding of the executive’s priorities, preferences, relationships, and operating style while establishing systems and processes that support continuity through and beyond the leadership transition. Subject to mutual agreement and satisfactory performance, the role is expected to transition to a dedicated, privately employed position supporting the executive.

Reporting to Mayo Clinic’s Chief of Staff, the Executive Office Lead will spend the first two years learning the executive’s preferences and operating style; using exceptional judgment, discretion, and initiative; and managing complex professional and personal priorities to ensure seamless coordination across executive, organizational, and personal commitments. Responsibilities include executive scheduling and travel coordination, administrative and logistical support, project management, thought leadership and social media coordination, correspondence and communications management, meeting preparation and follow-up, and stakeholder engagement.

During the initial two year appointment, the incumbent will progressively develop familiarity with and assume limited responsibility for personal operations and support activities. Following the transition to private employment, responsibilities are expected to expand to include personal assistant support and other lifestyle logistics.

The role requires developing a deep understanding of the executive’s preferences, priorities, relationships, and operating style while creating systems and processes that seamlessly integrate professional and personal support. The incumbent must demonstrate the highest levels of professionalism, confidentiality, responsiveness, and adaptability while effectively managing competing priorities in a dynamic environment.
Appointment and Transition Structure

This position is hired as an exempt, Limited Tenure role within Mayo Clinic’s Executive Office for a two-year period and qualifies for Mayo Clinic benefits. The position reports through the Executive Office and works in close partnership with the President and CEO and other Executive Office staff, with day-to-day alignment on priorities and support needs.

Throughout the appointment, the Executive Office Lead incumbent will progressively assume responsibility for personal operations and lifestyle logistics to support continuity and prepare for a potential transition to direct private employment supporting the executive, subject to mutual agreement and satisfactory performance.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. 

Qualifications

A bachelor’s degree is required. An associate degree/diploma in an administrative assistant, business, communications, hospitality, project management, or related field with equivalent experience as determined by the CEO may be considered in lieu of a degree.

Requires a minimum of five years of experience supporting senior executives, leaders, entrepreneurs, or high-profile individuals in an executive assistant, executive operations, chief of staff, personal assistant, or related role. 

Preferred Qualifications:

Experience managing both professional and personal operations is preferred.

Demonstrated knowledge of complex organizations, preferably in healthcare, academic medicine, corporate, or similarly sophisticated environments, is preferred. Must possess exceptional organizational, project management, and operational coordination skills, with the ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.

Requires advanced proficiency with Microsoft Office applications and collaboration tools, including Outlook, Word, Excel, PowerPoint, Teams, Zoom, and related technologies. Experience supporting executive thought leadership, communications, and social media activities is preferred.

Must demonstrate excellent written and verbal communication skills, sound judgment, professionalism, discretion, and the ability to handle highly confidential information. Requires strong interpersonal skills, adaptability, initiative, and the ability to anticipate needs, solve problems independently, and build effective relationships with internal and external stakeholders, vendors, and personal contacts.

About Us
Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
About the Team
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Skills Required

  • Bachelor's degree (or equivalent experience/associate degree may be considered)
  • Minimum five years supporting senior executives, leaders, entrepreneurs, or high-profile individuals
  • Advanced proficiency with Microsoft Office and collaboration tools (Outlook, Word, Excel, PowerPoint, Teams, Zoom)
  • Exceptional organizational, project management, and operational coordination skills; ability to manage multiple priorities with high accuracy
  • Excellent written and verbal communication, sound judgment, professionalism, discretion, and ability to handle highly confidential information
  • Strong interpersonal skills, adaptability, initiative, anticipation of needs, independent problem solving, and stakeholder relationship building
  • Experience managing both professional and personal operations
  • Knowledge of complex organizations, preferably healthcare or academic medicine
  • Experience supporting executive thought leadership, communications, and social media activities

Mayo Clinic Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mayo Clinic and has not been reviewed or approved by Mayo Clinic.

  • Retirement Support A no-cost pension plus an employer-matched 403(b)/401(k) is positioned as a standout differentiator, offering strong long-term financial security. Feedback suggests this retirement combination elevates overall total rewards even when base pay is moderate.
  • Healthcare Strength Expanded medical networks, enhanced fertility coverage, and employer absorption of a plan year’s premium increases point to robust healthcare offerings. Feedback suggests annual updates maintain breadth and competitiveness of coverage.
  • Parental & Family Support Adoption assistance, dependent scholarships, child and elder-care resources, and EAP services provide meaningful family-oriented support. Feedback suggests these programs add tangible value beyond salary alone.

Mayo Clinic Insights

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The Company
HQ: Rochester, MN
54,000 Employees

What We Do

Mayo Clinic is the first and largest integrated, not-for-profit medical group practice in the world. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of "the needs of the patient come first."​ More than 3,800 physicians and scientists and 50,900 allied health staff work at Mayo Clinic, which has sites in Rochester, Minn., Jacksonville, Fla., and Scottsdale/Phoenix, Ariz. Mayo Clinic also serves over 70 communities through Mayo Clinic Health System with locations in MN, IA, and WI. Collectively, these locations care for more than 1 million people each year.

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