Technical Product Manager

Posted 21 Hours Ago
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Rochester, MN, USA
In-Office
Mid level
Healthtech
The Role
Lead the Faculty Information Management System and Academic Career Information Modernization initiatives. Drive technical product vision, roadmap, requirements, governance, data readiness, integration, and delivery across cross-functional teams. Apply Agile methods, manage budgets/schedules/OKRs, mitigate product risks, engage stakeholders, and ensure high-quality user experiences and vendor relationships.
Summary Generated by Built In

This is a limited tenure position that has been approved for 2 years.

This two-year limited tenure position offers an opportunity to help lead Mayo Clinic's Faculty Information Management System (FIMS) and Academic Career Information Modernization (ACIM) program; a strategic enterprise initiative focused on modernizing faculty data, academic career processes, reporting, and supporting technologies. The Product Manager will serve as a key integration and delivery leader across business, operational, data, and technical teams, driving requirements management, governance, prioritization, data readiness, system integration, organizational change, and execution across multiple interdependent workstreams. The ideal candidate will have experience leading enterprise transformation initiatives involving data governance, data migration, business process modernization, cross-functional stakeholder engagement, and technology-enabled change. Experience with healthcare, higher education, faculty information systems, or other complex enterprise business systems is preferred.

Responsible for driving the vision, technical strategy, and technical requirements to align with business requirements, roadmap, and execution for assigned technical product/capability. Advocates for the end user experience through data and research driven product discovery and development methods. Ensures alignment between Engineering, Data Science, Product, Business and Platform priorities in context of Mayo Clinic's overall strategy and goals, while ensuring the end-user needs are met. Assists in overseeing the entire life cycle of the assigned technical product, from defining and setting the vision, managing the team to hit OKRs, deriving feature intention maps, managing capacity against scope, building/acquiring the technology - and ultimately creating a best-in-class user/customer experience, while on time and within budget. Accountable to the success of a cross-functional team including, including experts in design, IT, analytics, data engineers, data scientists, and others. Applies Agile product methodologies. Responsible for driving the technical product strategy, vision, design, and development execution. Ensure delivery of high-value products in alignment with business goals and user experience optimization. Assists in leading a high performing cross-functional team effectively and efficiently that is collaborative with business partners, customers, and other stakeholders (Data Science, Engineering, UX/UI, Operations, Engagement, AI, etc.). Leverages market and customer feedback and data to inform and guide future product/feature development. Advocate for end-users and builds and improves features based on their pain points -strives to make product technology and workflows easy to use. Proactively manages and monitors product and operational risks (regulatory, security, operational, etc.) in order to prevent and/or mitigate risks to the customer and business. Ability to establish deep partnerships with business stakeholders to ensure product achieves business requirements and aligns to other organizational strategies and priorities. Monitors and manages product schedules, scopes and budgets and delivering as scheduled. Manages external Mayo Clinic vendor and partnership relationships as assigned. Sets and manages to product performance scorecards and OKRs. Works collaboratively across all CDH domains, business partners (Practice, Education, Research, Administration, Platform, International, Provider Relations) and Mayo Clinic Shared Services. Works collaboratively with internal Mayo Clinic clients, including consultants, clinical and research professionals, administrators, and external business partners. Works collaboratively with internal Mayo Clinic clients, including consultants, clinical and research professionals, administrators, and external business partners.

During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. 

Qualifications

Bachelor's Degree and 3 yrs of technical digital product management experience (3 yrs with digital products and platforms); or minimum of 7 years direct digital product management with HS diploma/GED required.

  • Prior health care experience preferred. 
  • Experience in managing complex products or a family of multiple products required.
  • Experience in SDLC.
  • Certification in Scrum Product Owner within 1 year

Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program. 

About Us
Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
About the Team
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Skills Required

  • Bachelor's degree and 3 years technical digital product management experience (or 7 years with HS diploma/GED)
  • Experience managing complex products or a family of multiple products
  • Experience in SDLC
  • Certification in Scrum Product Owner within 1 year
  • Authorization to work and remain in the United States without employer sponsorship
  • Prior healthcare experience
  • Experience leading enterprise transformation initiatives (data governance, migration, business process modernization, cross-functional engagement)
  • Experience with healthcare, higher education, faculty information systems, or other complex enterprise business systems

Mayo Clinic Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mayo Clinic and has not been reviewed or approved by Mayo Clinic.

  • Retirement Support A no-cost pension plus an employer-matched 403(b)/401(k) is positioned as a standout differentiator, offering strong long-term financial security. Feedback suggests this retirement combination elevates overall total rewards even when base pay is moderate.
  • Healthcare Strength Expanded medical networks, enhanced fertility coverage, and employer absorption of a plan year’s premium increases point to robust healthcare offerings. Feedback suggests annual updates maintain breadth and competitiveness of coverage.
  • Parental & Family Support Adoption assistance, dependent scholarships, child and elder-care resources, and EAP services provide meaningful family-oriented support. Feedback suggests these programs add tangible value beyond salary alone.

Mayo Clinic Insights

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The Company
HQ: Rochester, MN
54,000 Employees

What We Do

Mayo Clinic is the first and largest integrated, not-for-profit medical group practice in the world. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of "the needs of the patient come first."​ More than 3,800 physicians and scientists and 50,900 allied health staff work at Mayo Clinic, which has sites in Rochester, Minn., Jacksonville, Fla., and Scottsdale/Phoenix, Ariz. Mayo Clinic also serves over 70 communities through Mayo Clinic Health System with locations in MN, IA, and WI. Collectively, these locations care for more than 1 million people each year.

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