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Lead applications support and integration across multiple technology teams. Define system scope, analyze complex business processes, document requirements, recommend and implement solutions, identify risks and security issues, coach junior analysts, and partner with Product Owners and Business Analysts to ensure successful application enhancements and operations.

Lead day-to-day execution of integrated paid media campaigns for Citi credit cards across TV, streaming, OOH, audio, social, and influencer channels. Manage timelines, agency relationships, legal/product reviews, cross-functional alignment, and apply consumer insights and post-campaign learnings to optimize performance and ensure compliant, on-brand delivery.

Lead digital product initiatives for web and mobile customer experiences. Drive end-to-end delivery from ideation to launch, maintain roadmap and prioritization, run analytics and A/B tests, gather requirements, secure stakeholder and governance approvals, partner with Legal/Compliance/Risk, and collaborate with insights teams to optimize customer journeys.

Lead application systems analysis and programming activities, enhance integration of functions, develop solutions and guide mid-level developers while ensuring compliance with regulations and standards.

Lead end-to-end digital product initiatives across web and mobile, owning roadmap, requirements, stakeholder alignment, A/B testing, analytics, and post-release evaluation to improve customer experience and ensure regulatory and risk compliance.

Provides executive-level administrative support to a C16 manager and department, including calendar and meeting management, travel arrangements, expense reporting, document and presentation preparation, invoicing through procure-to-pay, ad-hoc reporting and projects, and training other administrative staff, while ensuring compliance and risk-aware decision making.

Lead multiple complex projects end-to-end, managing budgets, milestones, risks, and cross-functional stakeholder relationships. Drive project governance, resource allocation, issue resolution, and alignment to business objectives while advising senior management and ensuring compliance with firm policies and controls.

Provide production support and SRE for business-critical digital asset platforms (wallets, blockchain-connected systems, transaction processing). Lead incident management, troubleshoot high-availability distributed systems, perform system-level Linux debugging, use monitoring/observability tools, automate tasks via scripting, investigate data with SQL, and communicate with technical and business stakeholders.

Lead strategy and execution of paid and owned digital acquisition campaigns, manage agency/vendor relationships and media buys, optimize creative and landing pages, own forecasting, performance reporting, budgets, and QA to meet KPIs while ensuring compliance.

Provide high‑level administrative support to the Head of Securities Finance: manage executive calendar, travel logistics and expense reporting, prepare briefing materials, handle procurement and vendor invoices, and support ad‑hoc projects and departmental administration to ensure smooth operations.