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Develops product and portfolio growth strategies for solutions serving corporate R&D researchers. Responsibilities include market and competitive analysis, product roadmap guidance, growth assessments, M&A screening, strategic partnerships, and translating complex insights into actionable recommendations. The role collaborates with product, commercial, strategy, and senior leadership teams to execute strategic priorities across multidisciplinary groups.

Manage a portfolio of academic and government accounts to drive engagement, renewals, and revenue across Elsevier research solutions. Conduct inbound/outbound outreach, qualify opportunities, deliver presentations and proposals, negotiate within guidelines, forecast, close deals, and collaborate with internal teams to maximize customer value and meet revenue and renewal targets.

Prospect and qualify new business opportunities through phone, email, and LinkedIn outreach. Research target accounts, communicate value propositions, identify decision-makers, coordinate with Marketing, and schedule qualified demonstrations and meetings for sales teams. Maintain accurate lead information, build a sales pipeline, and generate new opportunities while meeting activity and performance goals.

Leads Elsevier’s global End User Services organization across engineering, network engineering, service assurance, service delivery, and 24/7 TechDesk teams. Develops the function’s strategy and roadmap, drives AI, automation, modernization, resilience, security, and operational excellence, and manages governance, budgets, resources, vendors, and transformation initiatives. The role focuses on delivering secure, reliable workplace technology and exceptional colleague experiences at enterprise scale.

Manage strategic healthcare accounts for Elsevier’s Clinical Solutions SaaS products across hospitals, health systems, and home health organizations. Responsibilities include driving renewals, reducing churn, identifying upsell and cross-sell opportunities, leading consultative sales through closing, managing Salesforce pipeline forecasts, and building relationships with clinical, administrative, and IT stakeholders. The role also involves coaching sales colleagues, collaborating with Customer Success, sharing market feedback, and traveling overnight up to 30%.

Lead executive relationships for health system and payer accounts to drive adoption, retention, and measurable ROI of Mytonomy Cloud. Own account strategy, QBRs, executive communications, expansion, adoption risk mitigation, metrics reporting, and cross-functional coordination with Product and leadership.

Lead product strategy and execution for the Mytonomy patient engagement platform. Define roadmap, validate opportunities through research and analytics, expand EMR/CRM/API integrations, and apply AI/ML to improve patient outcomes while partnering with cross-functional teams to drive commercialization and adoption.

Own strategy and roadmap for knowledge management and AI within an AI-assisted research workspace. Lead delivery of project spaces and the personal-knowledge memory, run customer discovery and experiments, partner with data science and retrieval teams to evaluate AI responses, and prioritize improvements to drive a living, AI-maintained knowledge base for researchers.

Build and productionize agentic AI solutions: design and implement RAG pipelines, tool-augmented agents, retrieval and observability, integrate AI into enterprise systems, apply CI/CD and testing, mentor junior engineers, and deliver reusable reference implementations.

Seeking a Senior Software Engineer specializing in JavaScript, React, and Node.js to develop modern web applications and utilize AI in development workflows.