Top Tech Jobs & Startup Jobs

Lead Midwest Central Field Operations overseeing 500+ employees for construction, plant maintenance, and customer connections across HFC and fiber networks. Set staffing, productivity, quality, and budget plans; ensure compliance, disaster recovery, project execution, cross-functional coordination, and talent development to meet operational and financial goals.

Handle inbound customer calls in an in-office call center to resolve billing and service issues, retain customers through upselling/cross-selling, process orders in billing systems, meet call and sales metrics, and maintain product knowledge to strengthen customer satisfaction and loyalty.

Field-based Account Executive selling Spectrum Business communication solutions to small businesses. Prospect, conduct consultative needs analyses, manage pipeline in CRM, close sales across data/phone/video/mobile, collaborate on order execution, and deliver proactive customer support. Frequent driving with occasional office work.

Perform door-to-door and lobby sales in assigned multi-dwelling unit territories, build relationships with property managers, meet monthly sales goals, upsell services, resolve customer complaints, track competitor activity, complete sales paperwork, collect payments, and attend trainings and meetings.

Sell and manage a book of business for Spectrum Reach by prospecting, presenting data-driven media solutions, forecasting sales, nurturing client relationships, and delivering measurable results to drive revenue.

Lead field service, maintenance and construction for Eastern New York, overseeing 500+ employees. Drive operational and financial plans, staffing, compliance, disaster recovery, project execution, metrics analysis, and talent development to ensure network reliability and excellent customer service.

Door-to-door sales role selling residential communications services within assigned territories. Build relationships with property management and customers, meet sales targets, resolve complaints, complete paperwork, handle cash/receipts, and work outdoors in variable conditions and hours.

Handle employee inquiries and HR transactions via call center; support onboarding, benefits, leaves, and worker's comp; update HR systems and case management; escalate and resolve issues to meet service levels and ensure accurate HR records.

Lead engineering teams responsible for PSTN, voicemail, routing, and test/validation engineering. Drive technical roadmaps, ensure FCC compliance, oversee Tier3/4 support, develop front-line leaders, and implement test automation and quality controls.

Drive outbound B2B sales for Spectrum Business by prospecting, building relationships with decision-makers, presenting tailored Internet/Voice/Video/Mobile solutions, meeting monthly sales targets, maintaining accurate sales records, and delivering professional customer interactions in a fast-paced call center environment.