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Manage and coach retention agents to retain and upsell residential customers for video, data, and phone services. Monitor calls, enforce business rules, analyze performance metrics, provide data-driven recommendations, process orders, and handle escalated customer issues to improve satisfaction and retention.

Drive consultative B2B sales of data, voice and video solutions within a defined territory. Conduct needs analyses, create and present proposals, generate leads via outreach and events, qualify opportunities, coordinate site surveys, maintain CRM records, hit monthly revenue quotas, and collaborate with account management for handoffs and retention.

Handle inbound/outbound customer interactions to resolve issues, maintain accounts, process orders and billing, and promote Spectrum Mobile and related services. Use consultative selling to retain customers, upsell products, and compare competitor offerings while meeting call-center performance metrics.

The Business Account Executive will drive sales by engaging small businesses, conducting needs analyses, achieving sales targets, and ensuring exceptional customer service.

As a Business Account Executive, you'll drive sales growth by engaging small businesses, conducting needs analyses, and maintaining records using required tools. You'll work both in the field and occasionally in the office.

Sell Spectrum voice, data, and video solutions to mid-market business clients through consultative needs analysis, tailored proposals, cold outreach, lead qualification, site surveys, CRM tracking, and collaboration with account management to achieve monthly revenue quotas.

Door-to-door and property-focused sales role selling Spectrum products to multi-dwelling units. Meet monthly sales targets, build relationships with property managers, resolve customer issues, complete sales paperwork, collect payments, and participate in meetings and training. Work primarily outdoors, evenings and weekends, with some lifting and travel within assigned territories.

Prospect and sell Spectrum Business communication solutions to small businesses within an assigned territory. Conduct consultative needs analyses, guide leads from first contact to close across data/phone/video/mobile, maintain accurate CRM records, collaborate for order execution, attend trainings, and provide proactive customer support. Role is field-based with frequent driving.

Sell Spectrum Business solutions to small businesses through territory-based prospecting and consultative needs analysis. Drive leads from first contact to closed sale, track activities in required tools, collaborate for order execution, attend trainings, and provide proactive customer support. Field-based role with frequent driving and occasional office work.

Door-to-door and lobby-based sales representative for multi-dwelling units, responsible for meeting monthly sales goals, generating additional service revenue, resolving customer issues, documenting sales activity, collecting payments, and maintaining competitor knowledge. Role requires extensive outdoor work, travel within an assigned territory, and participation in sales training and meetings.