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Own post-sale customer narrative to scale advocacy and expansion. Build reference programs, interview customers and create case studies, run adoption and engagement campaigns, collaborate with product and GTM teams to drive upsell, and create customer-facing content and toolkits to increase feature utilization and lifetime value.

The Senior Software Development Engineer will develop applications using modern programming languages, provide leadership and mentoring, ensure software quality, and lead software improvement initiatives.

Lead quality efforts across backend services, APIs, and customer-facing apps. Design and implement automated test frameworks, build custom tooling and load testing solutions, improve testing pipeline scalability, mentor engineers, and apply GenAI/LLMs to testing and test-generation challenges.

Facilitate remote legal sessions via Zoom, troubleshoot technical issues, manage transcripts and provide procedural support as a commissioned notary public.

Part-time internship for 2L/3L law students to read and analyze judicial opinions, verify AI/ML-extracted data against source materials, identify errors and edge cases, and collaborate with legal researchers and ML engineers to improve data quality.

Part-time law-student internship reviewing and validating AI-extracted data from published judicial opinions. Read and analyze opinions, verify AI outputs against source materials, identify errors or edge cases, and collaborate with legal researchers and ML engineers to improve data quality.

Lead technical engagement on enterprise and strategic legal deals: conduct consultative discovery, design and deliver tailored product demos, translate between legal and technical audiences, influence deal strategy, build demo environments, and partner cross-functionally with sales, product, and marketing. Frequent onsite travel and executive-level presentation skills required.

Design and improve observability (monitoring, logging, tracing, SLIs/SLOs), build automation and CI/CD, lead incident response and reliability improvements, mentor SREs, run on-call, and apply AI/ML to operational signals to forecast and reduce risks.

Manage end-to-end federal proposal development: draft and edit RFP/RFx responses, ensure compliance, run review cycles, coordinate cross-functional inputs, use AI tools to accelerate drafting and compliance, and maintain proposal knowledge management to scale operations.

Serve as the technical lead for federal civilian deals: configure Filevine to agency workflows, run demos, architect integrations within federal constraints, advise on security/compliance, partner with AEs, and feed customer requirements to Product and Engineering.