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Handle assigned specialty liability claims from investigation through resolution: coverage analysis, reserving, negotiation, litigation management, counsel selection and oversight, documentation, and expense control. Serve as a technical resource, provide training, apply claim quality protocols, and develop creative resolution strategies within delegated authority.

Handle investigation, evaluation, reserving, negotiation and resolution of complex general liability bodily injury and property damage claims. Manage litigation, coordinate internal/external experts, mentor junior claim professionals, maintain file quality and reserves, apply coverage analysis and claim best practices, and obtain required insurance licenses as needed.

Provide benefits administration and HR shared-services support: enter and maintain benefit enrollments, process payroll/benefit transactions, research and resolve employee inquiries using HR systems, track and document cases, escalate as needed, and follow HR policies. Trainee role with training for advancement.

Lead design and development of complex Salesforce solutions for Personal Insurance. Provide technical leadership, mentor engineers, drive architecture and code quality, establish testing and CI/CD practices, troubleshoot complex issues, and collaborate with stakeholders to deliver scalable, secure enterprise solutions.

Lead design and delivery of enterprise-scale Salesforce solutions, provide technical direction and best practices, implement CI/CD and automated testing, mentor engineers, partner with stakeholders, run proofs of concept, monitor performance, and take ownership of Salesforce projects from conception through delivery.

Develop and implement Salesforce solutions to support Personal Insurance digital transformation. Collaborate with cross-functional teams to design, configure, and integrate Salesforce features, apply software engineering fundamentals, and translate business requirements into technical solutions. Learn and grow within the Salesforce ecosystem while partnering with experienced professionals to deliver solutions that enhance customer experience and streamline processes.

Design, develop, and implement Salesforce solutions; write clean, maintainable code; build and maintain integrations via RESTful APIs; participate in code reviews, testing, troubleshooting, and documentation; collaborate with cross-functional teams and stay current with Salesforce platform updates.

Under attorney supervision, review, draft and negotiate a wide range of supplier and technology contracts (including AI and emerging tech). Collaborate with Procurement and business stakeholders, select and adapt templates, resolve contract issues, support contract automation/self-service tools, and participate in projects to improve contracting processes.

Manage workers' compensation claims from investigation through resolution for low-to-moderate complexity files. Coordinate medical and indemnity positions, set and update reserves, collaborate with medical and legal specialists, negotiate settlements, manage litigation and Medicare Set Asides, and ensure timely file documentation and statutory filings. Acquire required insurance licenses and maintain continuing education.

Design, build, test, and operationalize data pipelines and solutions. Analyze data sources, apply transformations and quality controls, resolve incidents, and collaborate with teams to deliver data products supporting analytics, BI, and AI/ML use cases.