Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range$120,400.00 - $198,700.00As a Director, Product Development — Surplus Lines, you serve as the enterprise subject matter authority for Excess and Surplus Lines product operations across six Business Insurance business units processing first-party lines of business. You manage the compliance, documentation, regulatory, and advisory functions that enable accurate and compliant surplus lines policy issuance, state reporting, and product guidance.
In this role, you lead the maintenance and enhancement of surplus lines product guides and forms, administer state-specific regulatory processes, coordinate across Legal Services, BI–Finance, Corporate Compliance, and field operations, and deliver training and onboarding support to sustain operational continuity.
This position may coach, provide feedback, and/or oversee a team.What Will You Do?
- Lead the development, execution and enhancement of product strategies and actions including business scope, go-to-market strategies, and agile methodologies by influencing key stakeholders to achieve financial objectives.
- Influence and communicate strategies and associated action plans with key stakeholders and related initiatives to gain consensus for recommendations.
- Oversee and execute market, competitor, and consumer research analysis to identify and recommend new products, markets and services or enhance existing ones.
- Proactively develop solutions to product challenges and gain buy-in from key stakeholders to adopt recommendations.
- Manage the design, development, and implementation of system and process solutions that align with the product’s strategy.
- Identify and test new products, markets or partnership opportunities or enhance existing ones by collaborating with stakeholders and other entities and vendors.
- Lead and guide a team for product enhancement work including launch and rollout plans related to product strategies and action plans.
- Ensure strategies and plans address compliance needs and regulatory requirements.
- Oversee development of communication, training, and marketing materials in support of new or enhanced products and initiatives.
- Manage monitoring and measurement mechanisms for product strategies and initiatives in support of outlined strategic success criteria and present findings and recommendations to leadership.
- Perform other duties as assigned.
- Bachelor's Degree.
- Six years of product development experience preferably in the financial services industry.
- One year people management experience
- Insurance experience with expert understanding of products, underwriting, coverage, rules, forms, regulatory environment, risk management, pricing/filing processes and insurance financials.
- Able to interpret business specific translations and solutions.
- Excellent communication and presentation skills with the ability to interact and influence management.
- Proven innovation skills including thinking critically about multiple perspectives and approaches to solving problems.
- Has deep understanding of Travelers' business strategy and plan objectives to align with enterprise goals.
- Excellent analytical skills with the ability to evaluate and understand current data and systems, find deficiencies/opportunities, recommend changes, and translate into business impacts.
- Excellent storyteller for relaying information, interacting, and influencing all levels of the organization.
- Demonstrated leadership skills with the ability to manage change, develop employees, and align resources to accomplish key objectives.
- Bachelor's Degree or equivalent combination of education and experience.
- Four years of relevant experience with insurance products, underwriting, coverage, rules, compliance/regulatory environment, and/or insurance financials.
- Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.
Skills Required
- Bachelor's degree or equivalent combination of education and experience
- Four years of relevant experience with insurance products, underwriting, coverage, rules, compliance or regulatory environments, and/or insurance financials
- Six years of product development experience, preferably in the financial services industry
- One year of people management experience
- Expert understanding of insurance products, underwriting, coverage, rules, forms, regulatory environment, risk management, pricing or filing processes, and insurance financials
- Ability to interpret business-specific translations and solutions
- Excellent communication and presentation skills with the ability to influence management
- Proven innovation skills and critical-thinking ability
- Deep understanding of business strategy and objectives
- Excellent analytical skills, including evaluating data and systems, identifying opportunities, recommending changes, and translating business impacts
- Strong storytelling and communication skills across organizational levels
- Demonstrated leadership skills, including change management, employee development, and resource alignment
Travelers Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Travelers and has not been reviewed or approved by Travelers.
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Retirement Support — Feedback suggests total rewards are bolstered by a 401(k) match, a company‑funded pension, and a program that contributes to retirement savings when employees make student‑loan payments. These elements are consistently portrayed as standout strengths of the package.
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Leave & Time Off Breadth — Feedback suggests time off is generous from the start, with substantial PTO, paid holidays, and the option to purchase additional days. Defined leaves such as short‑term disability and bereavement further enhance perceived flexibility.
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Healthcare Strength — Feedback suggests medical, dental, and vision coverage is comprehensive, with multiple plan choices, HSAs/FSAs, and robust mental‑health and wellness resources. Day‑one eligibility and added programs like caregiver support and specialty care navigation reinforce depth.
Travelers Insights
What We Do
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers. Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount. By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future.
