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Provide phone and digital customer service for 401(k) plan participants: answer account questions, assist with withdrawals/loans/account maintenance, and educate customers. Complete a 14-week training cohort, continue taking customer calls, participate in team activities, and work a full-time hourly schedule with possible extra hours.

Handle inbound customer calls and digital inquiries about 401(k) accounts: balances, withdrawals, loans, and account maintenance. Complete a 14-week training cohort, provide empathetic, accurate service, troubleshoot basic technology issues, and participate in team activities and coaching. Role is full-time hourly with potential extra hours.

Provide phone and digital customer service for 401(k) plan participants: answer account questions, assist with withdrawals/loans/account maintenance, and deliver education. Complete a 14-week training cohort, then handle increasingly complex customer calls while participating in team activities and coaching. Work full-time hourly with possible extra hours.

Provide empathetic phone and digital customer service for 401(k) plan participants: answer account questions, assist with withdrawals, loans, and account maintenance, educate customers, troubleshoot basic systems, and progress through a 14-week training program to handle increasingly complex inquiries.

Work in a Fidelity Investor Center delivering customized financial plans using Fidelity planning tools. Engage existing clients and warm leads, present investment solutions, grow client relationships through proactive outreach, and refer complex cases to wealth management partners. Role requires in-branch attendance and relevant FINRA licensing or ability to obtain required licenses.

Provide phone and digital customer service for 401(k) plan participants: answer account balance questions, assist with withdrawals/loans, perform account maintenance, provide education/resources, and progress through an initial 14-week training cohort while meeting shift and onsite requirements.

Lead onboarding and implementation for reimbursement account clients (FSAs, HRAs). Serve as subject matter expert, manage projects, ensure service quality, escalate and resolve issues, collaborate with sales, product, and relationship teams, and drive process improvements and client satisfaction.

Support and improve audit methodology and quality by reviewing audit deliverables, training auditors, providing guidance on IIA standards and tools (TeamMate, JIRA, Archer), developing methodology updates, and contributing to continuous improvement and cross-department initiatives.

The Vice President will lead product strategy and development for Fidelity's Credit Alternatives, managing teams and driving product innovation to meet client and market needs.

Lead product strategy and roadmap for institutional digital-asset offerings. Own product lifecycle from ideation to launch, design blockchain/wallet capabilities, develop business cases, engage clients and partners, and collaborate with technology, risk, compliance, legal, and operations to deliver regulated, scalable products.