Top Tech Jobs & Startup Jobs

Lead end-to-end implementations of the CounselLink legal operations platform by gathering requirements, designing scalable configurations, testing, training, troubleshooting, and managing project scope, timeline, and stakeholder relationships to ensure successful adoption and post-launch support.

Lead and grow multiple software teams for CounselLink, set technical direction and architecture, drive AWS/Java/Solr/LLM modernization and MCP integrations, ensure delivery, operational quality, metrics-driven decisions, and manage staffing, budgeting, and stakeholder partnerships.

Lead onboarding and implementation of Brightmine products for new and existing customers. Deliver online and occasional in-person training, match customer role data to Brightmine taxonomy, troubleshoot support issues, drive data-driven engagement, maintain account plans and records, and provide customer trend insights to improve processes and product adoption.

Support legal content operations by conducting legal research and document analysis, managing content lifecycle and vendor relationships, developing dashboards and reports, and driving automation and continuous improvement across cross-functional teams to deliver high-quality legal content.

Support development and improvement of the ServiceNow platform by managing product backlog, gathering requirements, writing user stories, coordinating stakeholders, assisting sprint ceremonies, monitoring incidents and KPIs, supporting UAT and releases.

Drive new business sales through high-volume outbound prospecting and cold calling into state and local government. Demonstrate product value, achieve monthly/quarterly/annual sales KPIs, collaborate with account managers, and obtain product certification and mastery.

Lead metrics-driven customer success programs by mapping customer journeys, increasing product adoption through training and engagement, running CDI/focus groups, providing data-driven insights, and coordinating cross-functional teams to improve retention and commercial outcomes.

Design, build, and scale AI infrastructure and governance for GenAI solutions. Support model capacity planning and provisioning, translate complex product requirements into software designs, fix complex bugs, implement development best practices, and collaborate across teams while mentoring engineers.

Lead design, implementation, automation, and support of on-premises and cloud enterprise infrastructure. Manage Windows/Linux servers, virtualization, storage, backup/DR, identity services, security hardening/STIGs, patching, monitoring, and incident response while collaborating with cross-functional engineering and security teams.

Lead implementation and governance of LexisNexis Risk Solutions engagements, act as primary client contact, manage project lifecycles, drive adoption and fraud-mitigation outcomes, present QBRs, track KPIs, and collaborate with account, product, and technical teams to deliver results.