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Handle litigated and high-severity Employment Practices Liability claims: investigate coverage, liability and damages; negotiate settlements; manage caseload using claims systems; coordinate with defense counsel and insureds; represent at meetings/mediations; train and coach junior examiners; obtain required adjuster licensure.

Handle complex Employment Practices Liability claims by investigating coverage, liability and damages; develop strategies for early, cost-effective resolution; partner with defense counsel and insureds; represent company at mediations; manage caseload using technology; coach new examiners and build relationships with clients, underwriters and agents.

Handle and resolve high-exposure Directors & Officers, transactional risk, and financial institutions liability claims. Manage investigations, coverage analysis, reserving, litigation strategy, settlement negotiations, and counsel/experts. Represent the company at mediations, trials, and meetings; coordinate with internal/external partners and travel as needed.

The ESIS Claims Representative manages workers' compensation claims, ensuring compliance with laws, communicating with stakeholders, and controlling costs through investigation and documentation.

Manage a retained law firm relationship to ensure high-quality, efficient litigation and client service. Supervise, train, and coach attorneys; enforce ProLaw case management and reporting; monitor staffing, inventory, budgets, and performance metrics; drive business development and relationship-building with Claims and Underwriting; implement OKRs and continuous improvement to meet quality and financial goals.