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Investigate, manage, and resolve workers' compensation claims by gathering statements, evaluating liability, setting reserves, managing litigation, administering benefits, and coordinating with stakeholders to minimize exposure and improve claims processes.

Support surplus lines agency billing and administration: create and manage invoices, maintain client records in agency systems, track quarterly installments, manage surplus lines inbox, research agent codes, and respond to agent/customer requests while providing customer service and administrative support.

As a Senior Claim Examiner, you will investigate and resolve complex Employment Practices Liability claims, utilizing analytical and interpersonal skills in a collaborative environment, while ensuring compliance and providing guidance to new examiners.

Manage workers' compensation medical-only claims from intake to closure. Communicate with insureds, claimants, and medical providers; investigate claims, manage medical treatment, set reserves, prepare reports, ensure regulatory compliance, and refer for subrogation as needed.

Provide high-level administrative and operational support to the EVP and TDO leadership: manage calendars, meetings, travel, materials, communications, event logistics, and follow-up to ensure efficient leadership operations.

Investigate and manage workers' compensation claims by reviewing policies, interviewing parties, obtaining documentation, setting reserves, preparing investigation and settlement reports, recommending adjustments, collaborating with the Team Leader to resolve exposures, and processing claim payments efficiently and equitably.

Provide paralegal support to in-house counsel on employment-defense litigation: prepare litigation holds, discovery (serve/monitor/prepare responses), initial disclosures, order medical records, assemble/redact exhibits, manage ProLaw and document vendors, e-file pleadings, prepare trial files, bill files, and utilize AI where appropriate.

Lead media relations and earned-media strategy, draft press materials, prepare executives for interviews, manage global media monitoring and measurement, apply AI/LLM-driven analytics, and coordinate cross-functional communications.

Handle workers' compensation medical-only claims from initiation to closure: communicate with insureds, claimants, and medical providers; investigate claims; manage medical treatment and reserves; prepare reports; ensure state compliance; refer subrogation and provide customer service.

Lead North America PRS data engineering to modernize mainframe and cloud data platforms. Define data strategy, build scalable real-time pipelines and data products, establish engineering standards, advance governance and master/reference data management, hire and mentor teams, and evaluate emerging technologies to deliver business outcomes.